Back to jobs

Business Analyst

State College, Pennsylvania, United States

POSITION SUMMARY:

The Business Analyst is a key player in driving process improvements by implementing enterprise-wide technology solutions and optimizing business processes. This role works closely with cross-functional teams in Finance, Sales, IT, and other departments, ensuring that processes, workflows, system configurations, and changes are effectively planned, executed, supported, and documented. The ideal candidate will bring strong interpersonal skills, attention to detail, and expertise in Enterprise Resource Planning (ERP) systems to drive success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Facilitate requirements gathering and design workshops with business stakeholders to ensure alignment on goals and project scope.
  • Analyze, document, and prioritize detailed functional requirements with a focus on efficiency and accuracy.
  • Collaborate with business stakeholders to identify gaps, propose solutions, and design improvements following system walkthroughs and configuration reviews.
  • Establish and maintain strong relationships across the organization to ensure seamless process and system design, addressing both functional and technical requirements.
  • Monitor project progress, track deliverables, and proactively report risks or issues to the project manager.
  • Support data migration efforts by ensuring data integrity and accuracy during technology transitions.
  • Develop and implement comprehensive test plans to ensure systems are thoroughly tested and debugged prior to deployment.
  • Partner with change management teams to create user documentation, provide help desk support, and train end users.
  • Design processes that streamline and simplify cross-functional operations, driving business growth.
  • Identify and recommend opportunities for improvements within current systems and processes.
  • Champion a transformation mindset, influencing stakeholders to embrace optimizations and process improvements.

EDUCATION, KNOWLEDGE, AND EXPERIENCE:

  • Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Engineering).
  • 7+ years of experience in business analysis or related fields, including working on large, complex technology implementations.
  • CBAP or PMI-PBA certification is preferred but not mandatory.
  • Expertise in requirements elicitation, workflow and use case development, and modeling.
  • Experience bridging the gap between business stakeholders, technical teams, and vendors to ensure successful project outcomes.
  • Strong background in ERP implementations and business process optimization, with a focus on finance/invoicing and/or sales processes.
  • Demonstrated success in delivering business analyst deliverables within the scope of functional and technical requirements.
  • Familiarity with project management methodologies such as Agile, Waterfall, and iterative processes.
  • A quick learner with the ability to adopt new technologies and applications with ease.

QUALIFICATIONS, SKILLS, AND ABILITIES:

  • Strong process-oriented mindset, problem-solving skills, and commitment to high-quality deliverables.
  • Adaptability to changing business needs, managing evolving priorities effectively.
  • Capable of working independently and as part of a team, with a consistent ability to follow through on commitments.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Customer-centric with strong relationship management skills and active listening abilities.
  • Excellent organizational, facilitation, and time-management skills, handling stressful situations professionally.
  • Superior written and verbal communication skills, able to convey complex ideas in an accessible way.
  • Proficient in Microsoft Excel, Word, PowerPoint, Visio (or similar tools for process modeling).
  • English language fluency required.

ADDITIONAL SKILLS (optional but desirable):

  • Familiarity with software industry processes is a plus.
  • Experience with change management processes, including training and user support.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 


Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Work Eligibility

Select...
Select...
Select...

When you apply to a job on this site, the personal data contained in your application will be collected by Minitab, LLC (“Controller”), which is located at 1829 Pine Hall Road, State College, PA 16801, USA and can be contacted by emailing DPO@minitab.com. Controller’s data protection office manager is Bruce Pincus, who can be contacted at DPO@minitab.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the Controller’s Privacy Shield.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Minitab ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.