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Associate Account Manager

New York City, NY

THE OPPORTUNITY

MiQ is looking for a sharp and driven Associate Account Manager to join our -- team. The candidate will help support our Account Management team with campaign management troubleshooting, while learning what it takes to run your own accounts. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The AAM will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence.  You’ll have the opportunity to work collaboratively with Sales, Trading, Product, and Analytics on some of the world’s most well known brands.

WHAT YOU’LL BE DOING

In the role you will be accountable for, but not limited to, the following:

Client Service: 

  • Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing and performing as desired
  • Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data

Project Management:  

  • Confirm all relevant information needed for a successful campaign is received as part of launch email (checklist provided) and troubleshoot any campaign challenges alongside team
  • Schedule ongoing check-ins with team + client; ensure timely delivery of all client reporting and ad hoc requests

Internal Collaboration:  

  • Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency
  • Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current 

Communication:  

  • Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes
  • Proactively seeking opportunities to go above and beyond for clients and internal team members

Innovation:  

  • Open to receiving and trying new ideas, processes, or ways of working
  • Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

YOUR QUALIFICATIONS

  • 0-2 years of advertising technology and/or media planning experience
  • Interest in technology and aptitude to learn new tech quickly; detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
  • Ability to share ideas, look for efficiency in process, and remain humble when learning from others
  • Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building a plus!
  • Alignment with MiQ's core values

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

  • We do what we love - Passion 
  • We figure it out - Determination 
  • We anticipate the unexpected - Agility 
  • We always unite - Unite
  • We dare to be unconventional - Courage  

Benefits: 

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

  • A hybrid work environment 
  • New hire orientation with job specific onboarding and training  
  • Internal and global mobility opportunities 
  • Competitive healthcare benefits  
  • Bonus and performance incentives 
  • Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives 
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Pay Transparency 

For individuals assigned and/or hired to work in New York City, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is $60,000-$75,000. This range may vary for positions outside of New York City as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

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