Deputy Director - Inventory and Marketplace

Role - Deputy Director, Inventory & Marketplace/ Speed

Location - Bengaluru

Job description

Myntra is seeking a highly customer-focused and dynamic Senior Program Manager to lead complex and impactful initiatives aimed at enhancing Delivery Speed and Customer Experience (CX). The ideal candidate will be a data-driven self-starter with a proven track record in project management, capable of challenging existing processes and delivering results.

In this role, the Program Manager will collaborate with both internal and external partners to develop strategies, align with diverse stakeholders, and oversee the implementation of various initiatives for improving speed & promise. This position requires a proactive approach to problem-solving, the ability to navigate details, and a keen instinct for identifying potential issues and opportunities.

Key Responsibilities:

1. Develop and align strategies to improve delivery speed, working with partner teams to execute plans.
2. Innovate and think creatively to identify and drive high-impact projects.
3. Analyze complex problems and large datasets, incorporating feedback from various stakeholders to inform decisions and actions.
4. Create project charters, design scorecards, provide project updates and newsletters, and monitor progress.
5. Manage communication with stakeholders across different business units regarding operational milestones, process changes, and escalations.
6. Build and maintain strong relationships with senior stakeholders across multiple teams.

Essential Skills and Experience:

• Over 8 years of experience in defining and implementing process improvements using data and metrics.
• More than 5 years of experience working across both technical and non-technical teams.
• Advanced proficiency in Excel, SQL, and R/Python.
• At least 2 years of team management experience.
• Proven experience in defining program requirements and utilizing data to drive improvements.