Senior Director, Game Operations

NFL Football Operations is seeking an experienced individual to serve as the Senior Director of Game Operations. This position will play a pivotal role in managing aspects of Game Operations for the National Football League, including strategic and long-range planning, ensuring the smooth and efficient operations of NFL games and other league-wide events and initiatives, and upholding the integrity of the game by ensuring competitive equity across the League. The ideal candidate will possess a deep understanding of professional sports operations, strong leadership capabilities, and strategic vision to drive the NFL’s continued success.

Responsibilities:

• Develops and implements comprehensive strategies for optimizing game day operations across all NFL stadiums, ensuring consistency, efficiency, and a standard of excellence
• Oversees the development, application, and enforcement of Game Operations policies, providing guidance and clarification to club personnel, players, and game officials
• Comprehensive expertise in both NFL and other technology implementations and applications across all levels of This knowledge should also include broad understanding in technology across all sport.
• Support of all league and football game day related initiatives which includes but not limited to management of game day operations center, football operations representative program, and other game day related challenges with contingency planning, weather support, and other game day support
• Builds and maintains strong relationships with key stakeholders, including League executives, NFL teams, stadium operators, NFL Players Association, media partners, other sports leagues, and vendors
• Fosters a culture of continuous improvement within the Game Operations department, proactively identifying areas for enhancement, implementing best practices, and improving processes and workflows
• Travels to NFL games (preseason, regular season and postseason, International Series, Pro Bowl and Super Bowl), NFL combines, and other development programs, college All Star games, NFL Draft, and in-season and offseason meetings

Required Qualifications:

• Bachelor’s degree in business administration, sports management, or a related field; advance degree preferred.
• 12 years minimum experience in sports management, event operations, or a related field, preferably within professional or collegiate sports
• 7 years of management experience
• Proven leader, with a track record of successfully managing teams and driving organizational change

Preferred Qualifications:

• Strong understanding of NFL rules, operations, and game day policies
• Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders at all levels of the organization
• Strong analytical/critical thinking and problem-solving abilities, with a strategic mindset to anticipate and address operational challenges
• Ability to interpret policy and support decision-making
• Demonstrated ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail and delivering results
• Flexibility to work irregular house, including evenings, weekends, and holidays, as required by the demands of the NFL season and special events
• Passion for football and a commitment to upholding the values and integrity of the NFL
• Strong computer skills including: Excel, Word, and PowerPoint

Travel:

Significant travel (domestic and international), including weekends and holidays, as required.

Terms /Expected Hours of Work:

NFL employees are required to work 40 hours per week. This role will require significant overtime during the football season.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 

 

The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect, and build a workplace culture that will drive our continued success. 

The NFL is committed to building a diverse, equitable, and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset