Job Application for Business Operations Associate, OKX Singapore at OKX

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.

We are seeking a Business Operations Associate passionate about crypto to join our team in Singapore. As a key player in supporting our growing community, you will assist the growth and operations teams in engaging users by moderating online forums, organizing events and managing customer inquiries by providing timely and accurate resolutions. If you're excited about crypto and building strong communities, we want to hear from you!

What You’ll Be Doing

Support the OKX SG team in daily execution, including but not limited to:

Handling end-to-end operations for product and campaign launches, including addressing user queries and issues
Carrying out day-to-day operations (e.g. account and rebalancing operations) to support strategic clients and business partnerships
Organizing and promoting events and meet-ups

What We Look For In You

Energetic and professional individual with a keen attention to detail
Ability to maintain high standards of quality and consistency in all aspects of daily operations
Strong written and verbal communication skills to engage users effectively

Nice to Haves

Fluent in Mandarin Chinese to engage with external Mandarin-speaking communities and stakeholders

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!