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UX Researcher

Alpharetta, GA

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: UXR Beyond Connectivity Research Team

Location: Alpharetta, GA

About the role: 

As a UX Researcher, you will play a pivotal role in shaping the future of our client's family products. You will be fully integrated into cross-functional squads, collaborating closely with Experience Designers, Product Managers, and Engineers to ensure that our products are designed to meet the evolving needs of families. 

What you will be doing: 

  • Execute research activities: Plan and conduct user research using a variety of methods (e.g., usability testing, user interviews, surveys, A/B testing) to gather insights at all stages of product development. 
  • Develop research materials: Create research plans, discussion guides, and screening criteria to ensure high-quality data collection. 
  • Moderate research sessions: Lead user interviews and other research activities, ensuring a comfortable and productive environment for participants. 
  • Analyze and synthesize findings: Uncover actionable insights from research data and communicate them effectively to stakeholders through compelling storytelling. 
  • Champion the user: Advocate for user needs and ensure that user-centered design principles are integrated throughout the product development process. 

What you need to be great in this role: 

  • Bachelor's degree or equivalent experience: A Bachelor's degree or four or more years of relevant work experience is required. 
  • 4+ years of relevant experience: You should have at least four years of experience conducting user research. 
  • Expertise in research methods: You should be proficient in both qualitative and quantitative research methods and know how to choose the right approach for each project. 
  • Self-starter: You should be a proactive and independent worker who can manage multiple projects simultaneously and thrive in a fast-paced environment. 
  • Excellent communication skills: You should have strong oral and written communication skills to effectively share research findings and collaborate with stakeholders. 
  • Advanced degree: An advanced degree in Human Factors, Psychology, HCI/Computer Science, Sociology, or a related field is a plus. 
  • Experience with family products: Experience conducting research on digital family products or experiences is highly desirable. 
  • Strong analytical skills: The ability to analyze and synthesize complex data from multiple sources is preferred. 
  • Agile experience: Experience working in an Agile environment is a plus. 
  •  At the time of this posting, the base salary for this position may range from $150,000.00 to $165,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.
Req ID: 11857
#LI-director #LI-FD1

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  

 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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