Payroll and Operation Specialist

Build. Scale. Sustain. 

 PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities) 

• We are robust and resilient (100% independent and 0 debt) 

• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence 

• We are positive, courageous, caring, doers and committed to excellence 

Position summary 

PALO IT is seeking an experienced Payroll and Operation Specialist to join our Operations team in Singapore. This role will serve as a critical link between our Finance and People functions, managing all aspects of payroll processing, employment pass applications, and tax compliance for our Singapore operations. 

The Payroll and Operation Specialist will report directly to the COO and be responsible for the end-to-end payroll process, ensuring timely and accurate payment processing while maintaining compliance with Singapore's employment and tax regulations. This role will also oversee work visa applications and renewals through the Ministry of Manpower (MOM) and manage tax reporting requirements. 

Key responsibilities 

Payroll management 

• Manage the full payroll cycle including validation, processing, and disbursement for all Singapore employees 

• Process monthly CPF contributions and ensure compliance with CPF Board regulations 

• Calculate and process salary adjustments, bonuses, commissions, and other variable compensation 

• Administer employee benefits including claims processing and reconciliation 

• Maintain accurate payroll records and ensure data integrity across all systems 

• Prepare and analyze payroll reports for management review 

• Resolve payroll discrepancies and address employee inquiries professionally 

Immigration & visa processing 

• Manage all work pass applications (Employment Pass, S Pass, Work Permit) with the Ministry of Manpower 

• Prepare and submit documentation for pass renewals, cancellations, and amendments 

• Stay current with MOM policies and ensure organizational compliance 

• Liaise with government authorities regarding immigration matters 

• Provide advisory support to hiring managers on visa eligibility requirements 

• Track visa expiration dates and initiate renewal processes in a timely manner 

Tax compliance 

• Coordinate annual IR8A preparation and submission to IRAS 

• Ensure compliance with Singapore tax regulations including withholding tax requirements 

• Prepare and submit relevant tax forms and statutory returns 

• Assist with tax audits and inquiries from regulatory authorities 

• Provide tax-related guidance to employees and management 

General finance support 

• Support month-end and year-end closing processes 

• Participate in implementation and enhancement of payroll systems 

• Develop and maintain SOPs for payroll processes 

• Collaborate with regional and global finance teams on cross-border matters 

• Contribute to process improvement initiatives within the finance function 

• Assisting in handling company benefits claims and handling leaves (eg: Childcare/maternity etc) matters

Qualifications 

Required 

• Bachelor's degree in Accounting, Finance, Human Resources, or related field 

• Minimum 3 years of experience in payroll management in Singapore 

• In-depth knowledge of Singapore employment laws, CPF regulations, and tax requirements 

• Experience with work pass applications and MOM procedures 

• Proficiency with Xero accounting software 

• Strong attention to detail and high level of accuracy 

• Excellent problem-solving and analytical skills 

• Ability to maintain confidentiality of sensitive employee information 

Preferred 

• ACTA certification or relevant payroll certifications 

• Experience in a multinational environment 

• Knowledge of regional payroll practices across APAC 

• Advanced knowledge of Xero and SimplePay 

• Experience with process automation and system implementation 

Skills & attributes 

• Excellent communication skills, both written and verbal 

• Strong time management and organizational abilities 

• Ability to work independently while supporting cross-functional teams 

• People service orientation with strong interpersonal skills 

• Adaptable to changing priorities in a fast-paced environment 
• Proactive approach to problem-solving and process improvement 

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa. 

MORE ABOUT PALO IT: 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to: 

• Become a climate net-zero company 

• Attain 50% of revenue from projects with a positive impact 

• Train 100% of our workforce on impact 

• Achieve B Corp certification among all our offices across the globe 

• Continuously measure & improve employee happiness 

 

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

 

What We Offer 

• Stimulating working environments 

• Unique career path 

• International mobility 

• Internal R&D projects 

• Knowledge sharing 

• Personalized training 

 

For more on our team culture and benefits, check out our careers page. 

 

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. 

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT. 

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. 

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.