BR - Product Manager, Revolving Credit Services
Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:
- Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.
- Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.
- Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.
Summary
We believe that building a postpaid card operation should be quick, painless, and scalable. We work tirelessly to find essential solutions to fit the most complex needs by building a flexible and stable platform that provides access to revolving credit processing functionalities worldwide. We provide world-class, flexible, and reliable intelligence and process automation for billing cycle management worldwide and empower our clients with efficient and reliable tools for managing financial products built around revolving credit.
What you'll do
Roadmap
- Identify needs for new products and features, relating them to internal, market and customer demands
- Support management in the process of prioritizing and planning the Roadmap
- Build the roadmap, using contributions from internal and external stakeholders as a input, aligned with the company's strategy
- Ensure the squad follows the roadmap, reducing external noise and shielding the squad
- Make the necessary trade offs so that the development of features stays on track
- Negotiate priorities with internal and external stakeholders
- Influence roadmaps from other squads to contribute with large scope features in the roadmap.
- Understand internal client and supplier relationships.
- Understand domain dependencies with other squads.
Discovery
- Conduct regular discovery and continuous discovery, to ensure evolution of functionalities, products and platform based on external and internal mapping.
- Deliver concise, unambiguous user stories and epics
- Design user workflows
- Map interaction data in user workflows
- Perform customer interview planning and execution
- Plan and execute product research
- Draw wireframes based on Ux flow and interaction data
- Write a product requirements document
- Cooperate with engineering to size and estimate value delivery
- Identify and isolate problems
- Conduct risk analysis for the business, development or even the non-development of a feature
- Evaluate when to say no for a feature request, offering alternative solutions to reach the same goal
Delivery - Be the focal point to clarify questions about the product or even change the feature when the engineering team identifies any inconsistency during development
- Validate requirements and their respective deliverables
- Demands the devex team to create public documentation that best represents the product
- Introduce functionality to key customers
- Align with product marketing for feature launch
- Propose estimate delivery times for engineering based on metrics.
- Give individualized feedback about what's being delivered and how it is being delivered by engineers, from an agile standpoint.
- Master the feature being requested, avoiding conflict with existing feature or past requests.
Tech skills - Understand and discuss aspects related to domain invasion, database separation
- Suggest solutions in discussions in sessions such as refinement.
- Discuss restful apis, events, microservices and cloud architecture with the engineering team and other Pismo teams
- Perform SQL queries, extracting information from databases without the need to consult the engineering team
- Send requests to APIs
- Perform abstractions and talk about solutions with techleads
- Draw and suggest complex user workflows to engineering, taking into consideration the technical component options for delivering a feature (Gateways, databases, pods, queues, UIs, environments, etc).
Seniority - Lead discovery to delivery of products and features to guarantee quality and requirement deliverables;
- Maintain product backlog and roadmap organized in agreement of prioritizations;
- Drive and contribute with solutions definitions mapped as platform to base product;
- Drive communications and alignments with stakeholders.
- Exercise an indirect leadership within the squad;
- Maintain and support the product operational health with TL.
- Ensure that all efforts are refined and planned to accommodate the priorities elected by the executive committee and the product evolution plan.
- Negotiate with internal and external stakeholders, do necessary tradeoffs to achieve the strategic company objectives, following the minimum friction philosophy
- Recognize and prioritize efficiently the short, medium and long term needs of stakeholders
- Cultivate the ability to communicate with internal and external clients to listen and communicate needs and priorities, in addition to identifying points for improvement;
- Develop deep knowledge of agile methodologies
- Discuss technical solutions with the TL
- Teach product management principles and team processes to other PMs or engineers
Minimum Qualifications
- Advanced English (speaking)
- Experience as a Product Manager
- Experience with financial market
- Experience working in debt recovery
- Knowledge in rest api (can do requests through application such as Postman)
- Experience with SQL queries
- Experience in agile methodology
- Knowledge in Financial Math
- Knowledge in Microservices and events architecture
- Desirable experience in revolving credit card product and cards market
- Desirable previous experience as a developer (will help with the TL discussions)
- Desirable Revolving Credit Product outside Brazil.
Core Benefits
- Remote work
- Flexible hours
- Health & Welbeing
- Meal & Food vouchers
- Remote work financial support
- Life Insurance
- Medical and Dental
- Assistance Employee child care benefit: daycare
- Private Pension (2x1)
- Vidalink partnership
- Day off (Birthday)
- Support for studying languages
- 50% off AWS and GCP certifications
- Sesc Partnership
- Performance Incentive Plan
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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
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