Group Copy Director

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

We’re looking for a Group Copy Director to define, elevate, and protect the Quince tone of voice across all brand and marketing channels—while driving results. This role requires a leader who pairs sharp writing instincts with a deep understanding of performance levers: they know how to make words convert, how messaging shapes the customer journey, and how to apply brand storytelling in a way that meets business goals. The ideal candidate is as comfortable writing a campaign headline as they are optimizing a product description or building a testing plan for email subject lines. They can switch between creative craft and strategic impact—equally focused on shaping our voice and proving its value.

This role will report into the VP, Creative.

*please submit portfolio to be considered

Responsibilities:

• Set and maintain Quince’s brand voice and copy standards across channels and formats
• Lead and mentor the brand copy team, including direct reports and freelance contributors
• Develop copy frameworks for new categories, product types, and seasonal campaigns
• Partner with design, merchandising, and performance marketing to ensure creative briefs include sharp messaging strategy
• Write and edit high-priority copy, including campaigns, video scripts, and brand messaging
• Establish scalable processes for reviewing and approving copy across the org
• Audit existing customer touchpoints for voice consistency, clarity, and quality
• Collaborate with UX, web, and product teams to evolve and refine site and PDP language
• Work closely with the social team on captions, storytelling, and always-on tone
• Maintain a repository of messaging tools: headlines, CTAs, positioning lines, and story starters
• Champion the brand voice internally and serve as a resource for cross-functional partners

Qualifications: 

Required:

• 10+ years of experience in brand copywriting or editorial, with at least 3 years managing teams
• Proven success developing brand voice and messaging for consumer brands—ideally in retail, lifestyle, or fashion
• Expert-level writing and editing skills across long-form and short-form copy
• Strong creative instincts and experience partnering with art directors and marketers
• Experience building and scaling internal copy systems, style guides, and review processes
• Clear communicator and thoughtful leader who can mentor talent and advocate for copy at the leadership level
• Comfortable working in a fast-paced, high-growth, cross-functional environment

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.