Associate Director - Strategic Enterprise Accounts

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Razorpay POS, Razorpay’s comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions. 

With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences.

Formerly known as Ezetap, Razorpay POS emerged after Ezetap’s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Role: Zonal Head - Large Corporate Sales (B2B)
Business Unit: Razorpay POS
Reporting to: Head of Strategic Enterprise Accounts

Brief Description:

The position is responsible for driving sales and revenue for the entire suite of Offline (POS) payment acceptance solutions to large enterprises in the zone. The job will entail understanding client needs, negotiating contracts, and driving revenue.The position will lead and manage a team of Regional & Cluster Managers.

Roles and Responsibilities:

• Execute business plan and achieve sales & revenue targets from new & existing clients in the zone.
• Identify business opportunities and market trends for sales & revenue growth.
• Develop and maintain strong relationships with key stakeholders, including C-level executives, at existing & potential clients.
• Build a deep understanding of the market developments & specific client requirements.
• Collaborate with diverse internal teams to develop customized solutions for clients to address their business needs.
• Negotiate commercials and service contracts with clients, ensuring alignment with internal policies & legal requirements.
• Plan customer onboarding and collaborate with internal teams to ensure a smooth experience for the client.
• Lead a team of Regional / Cluster Managers, manage their performance and nurture them for higher responsibilities.

Measures of Success:

• Achievement of sales targets and revenue growth
• New customers onboarded and new business growth
• Forecasting accuracy
• Client satisfaction

Prior Experience:

• Overall 12+ years of experience, out of which at least 4 years in Enterprise sales, including pitching to C-level executives.
• Experience in leading a medium-to-large-sized sales team.
• Experience in POS and/or PG solutions selling or in a related industry would be an added advantage.

Education:

• A Bachelors Degree is must.
• PG/MBA will be an added advantage.

Skill sets required:

• Strong negotiation and deal closing skills
• Good leadership qualities. Ability to lead and motivate a team of sales professionals.
• Excellent planning & forecasting skills
• Ability to work independently, identify and solve problems