Associate Manager - Community Management

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Title - Associate Manager-Community Management
Community Manager – Cross-Border Community
Location: Bangalore (In office)
Experience: 3-5+ years in community building, partnerships, or ecosystem development/working with Founders and Startups

About the Role
At Razorpay Rize, we are scaling our community initiative and now planning to build a thriving cross-border founder community. We are looking for a dynamic, entrepreneurial, and well- connected Community Manager to lead this initiative. This role is ideal for someone who can build, engage, and grow a high-impact startup community while working closely with cross-functional stakeholders, founders across B2B, e-commerce, and SaaS.

Key Responsibilities

• Community Strategy and Development: Lead the formulation and execution of a comprehensive strategy for the exporter community, fostering meaningful connections among founders, CXOs, and industry enablers.
• Relationship Management: Cultivate and sustain relationships with community members and key contributors, ensuring active and sustained participation. Analyze trends, customer insights, and identify opportunities for founder up skilling.
• Community Growth: Develop strategies to attract influential members to the community via inbound and outbound initiatives.
• Content Curation: Analyze trends, customer insights, and identify relevant topics to curate engaging content, events, and areas for founder up skilling.
• Social Media &  Outreach: Drive engagement through LinkedIn, Twitter, newsletters, and podcasts, positioning Razorpay Rize as the go-to platform for cross-border expansion
• Networking & Collaboration: Establish and nurture a robust network of industry experts, venture capitalists, mentors, and ecosystem enablers. Coordinate with cross-functional teams to create initiatives ( online &offline ) adding value to the community.

Event Coordination: Take charge of planning, executing, and analyzing events, including mentorship sessions, expert discussions, and flagship events. Generate creative ideas for new events in collaboration with stakeholders.

What You Bring / Qualifications:

• Bachelor's degree in marketing, communications, business, entrepreneurship or related field.
• 3-5 years of experience in community management, startup ecosystem, or partnerships.
• Strong network within the startup, founder ecosystem, and cross-border business ecosystem.
• Experience in building both online and offline communities that drive real engagement.
• A deep understanding of cross-border expansion challenges, including payments, compliance, GTM etc. ( Good to have )
• Passion for startups, e-commerce, fintech, global trade, and ecosystem building.
• Strong content and storytelling skills across newsletters, LinkedIn, and podcasts.
• Ability to work independently, drive initiatives, and thrive in a fast-paced environment.
• Ability to travel and execute events/initiatives on their own

Why Join Us?

• Be at the forefront of building India’s largest cross-border startup community.
• Work with top founders, investors, and industry leaders.
• Lead high-impact conversations and events shaping the global expansion playbook.
• Make a real impact in helping startups scale beyond India.