Job Application for Analyst - Risk Management at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Job Summary: This role requires strong knowledge & experience in Sanctions, AML and Financial crimes.The role will also focus on KYC due diligence, website assessment and risk assessment associated with merchant onboarding and Transaction monitoring covering all aspects of business model validation and compliance.

Roles and Responsibilities:
● Conduct on boarding and ongoing customer due diligence.
● Conduct, and perform quality control relative to, a variety of investigation types, including suspicious activity, sanctions, and enhanced due diligence.
● Manage daily escalation queues, handling complex or exception cases from business and operations teams.
● Participate in process improvement, identifying and implementing best practices in effective and innovative ways.
● Subject matter expert with comprehensive knowledge about AML, KYC policies, fraud control, risk categorization policies, monitoring, evaluation, review, and report associated.
● Excellent knowledge of reporting procedures and record keeping guidelines.
● Ability to communicate clearly and precisely to the point.
● Should be familiar with screening tools Dow Jones,Lexis nexis.

Qualifications Required:

● Freshers, knowledge about a customer support app or CRM, such as Freshdesk
● Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
● Interpersonal skills - Friendly and pleasant demeanor over phone and email
● Communication skills - Exceptional verbal and written communication
● Listening skills - Understand, anticipate, and resolve queries arising from various stakeholders
● Attention to detail and accuracy - Excellent organizational skills and multitasking skills. Identify anomalies or suspicious behaviours.
● Bachelor's Degree.

Location: Bangalore

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Analyst - Risk Management

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