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Global Head of Talent Acquisition

North America

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

 

About the Role

As the Global Head of Talent Acquisition, you will be leading the Talent Acquisition (TA) team across the world which is instrumental in helping us scale our business and enabling us to continue to bring joy and happiness to the world through our amazing product!

You will grow this strategic function that owns the entire recruitment lifecycle, partnering with hiring managers from role brief all the way through to offer and onboarding. You will be extremely operational and strategic, giving you the skills and knowledge to take the TA team to the next level by building out the strategy and processes that ensure that we not only hire the best talent, hit our big headcount targets and do so effectively and efficiently.

But, you’re also not afraid to roll up your sleeves! You will excel at recruitment, sourcing and identifying leads, ensuring we attract top talent to drive our mission forward. You will advise on best practices, industry and market trends, and build our EVP strategy and release it to the market.

 

Why Should You Apply

Our People are the secret sauce to our success at ROLLER and you will find that no two days are the same. We have big goals and initiatives to tackle, and we are committed to supporting our ROLLERs and leaders to provide the best experience possible.

If you want to be part of a truly passionate and fun P&C team, and have a genuine passion for providing an amazing candidate experience while being an exceptional leader to our TA team, then this role is for you! Reporting to the Chief People Officer (CPO), you will build strong, collaborative relationships with various stakeholders at all levels across the world!

What You'll Do

  • Own the entire end-to-end recruitment process
  • Manage the TA team members (x 5) providing growth and support
  • Build out improved recruitment processes and policies
  • Be the voice of TA across the business ensuring the CPO and SLT are constantly updated on the hiring position across the company
  • Create reporting dashboards and updates
  • Utilize data and analytics to measure recruitment effectiveness and make informed decisions to optimize the hiring process
  • Be a strong recruiter and sourcer identifying great talent
  • Provide an amazing candidate experience, communicating our mission, values and incredible culture
  • Drive diversity and inclusion initiatives in recruitment to build a diverse and inclusive workforce.
  • Manage the relationships with our recruitment agencies
  • Partner with and coach hiring managers through the recruitment process, providing them insights on market trends and recruitment best practices
  • Think creatively about talent attraction! What can we do differently that will make us more efficient and capture the interest of the best candidates
  • Bring your passion for technology as well as an understanding of different role types
  • Create an EVP strategy that articulates our culture and vibe to the market
  • Ensure our ATS (Greenhouse) processes ensure accuracy with all information being accurate whilst constantly looking for further efficiencies

About You

  • You’re based in Austin, Texas
  • You have built strong talent connections and have great industry knowledge
  • You are comfortable working fluid hours and can adjust your schedule to accommodate different time zones of your team and stakeholders
  • Bring a minimum of 10 years experience in end-to-end recruitment experience including leadership ideally with a tech company across a global scale
  • Have created and managed a fast paced TA team during a period of rapid growth at a tech company
  • Passionate about mentoring and driving the growth of members of your team
  • Curious and proactive in diving deep to source new talent, increasing the pipeline of passive leads
  • An ability to consult, influence, and negotiate with internal and external stakeholders through your strong verbal and written communication skills
  • A passion for fast-growing tech businesses where you can build effective, cohesive and high performing teams
  • In-depth knowledge of recruitment best practices and market insights
  • Deep understanding of using an ATS for efficient processes and reporting - Greenhouse knowledge is an advantage
  • Ability to navigate ambiguity and solve complex challenges while collaborating with stakeholders
  • You’re a team player and happy to roll your sleeves up and hustle when needed
  • Your positive, fun attitude brings the ROLLER values to life

 

Perks!

  • Attractive compensation package and benefits.
  • 20 days of paid time off (PTO), 10 sick days, and 13 paid US holidays.
  • 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
  • Medical Insurance
  • 401(k) Plan with a 100% match on contributions up to 5%.
  • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
  • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
  • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
  • Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
  • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

 

What You Can Expect

  1. Initial call with our Talent Acquisition Manager
    You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
  2. Interview with our Chief People Officer
    You'll get to meet with our Chief People Officer to learn more about the role & ROLLER whilst also talking through your experience in more detail.
  3. Loop Interviews
    This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
  4. Offer
    If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

 

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