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Salesforce Commerce Administrator - Project Manager

Needham, MA, United States

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

 

Salesforce Commerce Administrator & Project Manager

About the Role:

We are seeking a highly motivated and skilled Salesforce Commerce (SFCC/OMS) Administrator & Project Manager to oversee the end-to-end administration of our eCommerce platform while leading cross-functional projects. This dual-role position requires a strong understanding of Salesforce Commerce Cloud and OMS technical framework combined with the ability to manage project timelines, stakeholder communication, and resource coordination.

Key Responsibilities:

Salesforce Commerce Cloud Administration:

  • Administer and maintain B2C/B2B Salesforce Commerce environments (Business Manager, SFRA, etc.).
  • Support business teams in configurations, catalog setup, promotions, price books, and product data.
  • Support integrations with third-party systems (ERP, OMS, CRM, etc.).
  • Troubleshoot platform-related issues and coordinate with development teams to resolve them.
  • Ensure platform security and compliance with best practices.
  • Generate reports and dashboards as needed for business insights.

Project Management:

  • Lead eCommerce and digital transformation projects from inception to completion.
  • Define project scopes, timelines, budgets, and deliverables.
  • Collaborate with stakeholders including marketing, IT, design, and vendors.
  • Maintain project documentation, risk registers, and change logs.
  • Coordinate UAT, QA, and deployment processes.
  • Act as a liaison between technical and non-technical teams.

 

Requirements:

Qualifications:

  • 3+ years of hands-on experience with Salesforce Commerce Cloud (formerly Demandware).
  • 2+ years of project management experience in digital/eCommerce initiatives.
  • Salesforce certifications (B2C Commerce Admin or Developer) preferred.
  • PMP, ScrumMaster, or Agile certification is a plus.

Skills:

  • Strong knowledge of SFCC Business Manager, SFRA framework, and Salesforce OMS.
  • Proficiency in managing eCommerce workflows and data structures.
  • Excellent organizational and multitasking skills.
  • Strong communication and stakeholder management abilities.
  • Familiarity with tools like Jira & Confluence.
  • Working knowledge of HTML, CSS, and JavaScript is a plus.

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

 
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/ 

For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/

 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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SharkNinja, Welcoming Everyone 

 At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace. 

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire.  You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record. 

How will we use the data? 

None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process. 

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion. 

You can review our privacy statement at this link: Candidate Privacy Notice. 

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here 

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