Job Application for Senior Solution Engineer DTC at SharkNinja

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About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Job Title:  Senior Solution Engineer – DTC Platforms

Job Description:

We are seeking a highly skilled and proactive Senior Solution Engineer to join our Direct-to-Consumer (DTC) Technology team. This role is instrumental in leading architectural strategy, engineering practices, and cross-functional collaboration to support our growing digital commerce ecosystem across Salesforce Commerce Cloud (SFCC), Experience Cloud, Marketing Cloud, and Service Cloud.

This individual will also play a critical role in defining processes between DTC, Engineering and IT, ensuring alignment of systems, tools, and governance across the technology stack. The ideal candidate will be comfortable getting hands-on with our core development, collaboration, and deployment tooling platforms, and will help establish best practices for how they’re leveraged throughout the engineering lifecycle.

Key Responsibilities:

Design and maintain scalable front-end and full-stack architecture across Salesforce Commerce, Experience, Marketing, and Service Clouds.

Create and document architectural diagrams, system flows, integration patterns, and development standards.

Evaluate emerging technologies and shape the long-term DTC technical roadmap aligned with business goals.

Provide hands-on technical leadership, ensuring feasibility and engineering rigor in roadmap planning and delivery.

Identify and resolve complex technical challenges across DTC initiatives with scalable, sustainable solutions.

Lead the integration and optimization of core engineering tools (CI/CD, source control, monitoring, security).

Define and operationalize workflows with IT for deployments, incident response, and change management.

Partner with IT and engineering leaders to enforce standards on tooling usage, access controls, and audits.

Drive tooling and process decisions to improve engineering velocity, system reliability, and visibility.

Own technical governance, including code reviews, architecture reviews, documentation, and forecasting.

Proactively identify system and process improvements and champion initiatives to address them.

Provide technical forecasting for upcoming releases and future-state platforms.

Qualifications:

10+ years of experience in software engineering, with at least 3+ years in a lead or architectural role.

Proven experience with Salesforce Commerce Cloud (SFCC), Experience Cloud, Service Cloud, and Marketing Cloud.

Strong understanding of front-end technologies (JavaScript, React, Lightning Web Components) and full-stack development.

Hands-on experience with CI/CD pipelines, source control, and monitoring platforms.

Demonstrated ability to design scalable systems and lead cross-platform initiatives.

Proficiency in architectural documentation tools (e.g., Lucidchart, Draw.io, UML).

Strong communication and stakeholder engagement skills.

Preferred Qualifications:

Salesforce B2C Commerce Developer with SFRA Certification preferred.

Expertise in Salesforce Business Manager for catalog management and promotions.

Familiarity with retail best practices, including multi-currency and multi-locale setups.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Pay Range

$174,150 - $212,850 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/

For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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SharkNinja, Welcoming Everyone

At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace.

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire. You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record.

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None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process.

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion.

You can review our privacy statement at this link: Candidate Privacy Notice.

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here

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Senior Solution Engineer DTC

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