Technical Instructional Designer (Contract)

Technical Instructional Designer (Contract)

About the role

We are looking for a technically savvy instructional designer to join the Sigma technical writing team to build self-service educational resources for our customers. If you are an action-oriented individual who is well-grounded in instructional design principles and looking for an opportunity to build something new, we want to talk to you. 

In this role, you will become a Sigma product expert as you design and build modular, hands-on tutorials that help others build their own confidence and expertise. You'll build directly in the Sigma product – no slides, no LMS. Join a cross-functional team of enthusiastic, data–driven writers, enablement specialists, and technical support engineers to develop innovative and effective learning resources you'll put front and center in your portfolio. 

This is a 6 month contract position based in our San Francisco or New York office (hybrid, 4 days a week in office). This position offers the potential for conversion to a full-time role upon the successful completion of the contract period, based on performance and business needs. 

Interested candidates are invited to submit their resume, a cover letter highlighting their relevant experience, and a portfolio of instructional design work that features projects that teach how to use technical tools.

What you will be doing

• Develop and create a library of modular tutorials built directly into the Sigma product that teach end users Sigma's mental models and how to accomplish key tasks following best practices. 
• Learn the product deeply yourself and become a Sigma subject matter expert, while still adopting "beginner's mind" to structure clear and logical learning paths. 
• Create effective content that is pedagogically sound, engaging, and aligned with adult learning principles.
• Work closely with product managers, technical writers, technical support engineers, and other team members to conduct needs analysis and get feedback on both plans and finished work. 
• Develop measurable learning objectives and engagement metrics for all content you develop. 
• Review and test your instructional materials to ensure accuracy, usability, and effectiveness.
• Manage multiple projects and deadlines to ensure timely delivery of content.

Requirements

• Minimum of 3 years of experience in instructional design, learning experience design, curriculum development, or a related role in an enterprise software company.
• Strong understanding of instructional design principles, adult learning theories, and self-service learning development. 
• Demonstrated experience creating effective tutorial content. 
• Hands-on experience building analytics dashboards in one of the major Business Intelligence tools (Tableau, Looker, PowerBI, Sisense, Qlik, Thoughtspot etc…)
• Experience developing learning content for business intelligence platforms, analytics software, big data applications, and similar tools that are used by a mix of technical and non-technical users. 
• Excellent written and verbal communication skills, with the ability to convey complex technical information in a clear and concise manner.
• Strong project management and organizational abilities, attention to detail, and ability to prioritize tasks effectively.
• A strong sense of ownership and bias for action and iteration. 
• Desire to work collaboratively with input from other functions in a fast-paced environment.
• A portfolio of relevant work. 

Highly desirable skills and experiences

• Degree or credential in Instructional Design. 
• Experience with SQL. 
• Startup experience.

What we offer you 

• A product that is a delight to use and develop content for. 
• A set of extraordinarily talented peers who are dedicated to the craft of creating high-quality, customer-focused resources. 
• A constant stream of new things for you to learn. 
• A collaborative, supportive, and energetic work environment.  
• An array of generous in-office perks. 

Additional Job details

The pay range for this position is $65/hr - $85/hr per hour.

About us:

Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.

Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.

Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth.   

Come join us!

Benefits For Our Full-Time Employees:

• Equity
• Generous health benefits
• Flexible time off policy. Take the time off you need!
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office

Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, and London.