Outsourcing Manager Partner and Provider (d/f/m) at Solaris

Solaris is a tech company with a full German banking license. Our Banking-as-a-Service platform enables businesses to offer their own financial products. With our straightforward APIs, our partners can access and integrate a wide range of solutions such as digital banking, payments, cards, identification and lending services. As a market leader we are driven by bringing transformational change to the financial services industry.

We love what we do and we love our team. We are 700+ people from over 70 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.

Your Role

• Supporting the implementation of outsourcing and procurements initiatives with main focus on standardization, digitalization, and automation of business-oriented outsourcing
  management tasks with Direct Reporting line to Head of Central Outsourcing Management
• Take ownership when it comes to implement and execute requirements defined in the Outsourcing & Procurement Policy in regards to Outsourcing Management, Controlling and Reporting
• Support the monthly Outsourcing Performance Reporting to Management is implemented and executed - with special focus on data analytics. 
• Ensure monthly SLA reporting and other control activities i.e. annual control report are implemented and reported
• Provide transparency on control gaps and drive mitigation actions together with Contract Owner / Retained Organization e.g. missing SLA report from Provider
• Ensure escalations with external parties are performed by Contract Owner / Retained Organization 
• Support the business with various third party management initiatives
• Cooperate and integrate various stakeholders i.e. business, third party risk management, risk management, legal to ensure an integrated end to end setup and ongoing management of contract & outsourcing related legal topics
• Conduct trainings with Retained Organizations for topics related to Outsourcing Management, Controlling and Reporting
• Document and continuously improve processes

 

We'd love to see 

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

• Minimum 5 years experience in risk, compliance, audit or provider management
• Very strong data analytics competencies especially in the context of Business specific data sets (Excel and Powerpoint is a must), SQL and JIRA-Insights is a plus
• Experience in building, iterating and automating control, monitoring or assessment processes for outsourcings
• Process optimization and project management experience in cross-functional environments
• Very good stakeholder communication, presentation and analytical skills with diverse teams and different hierarchy levels (internally and externally)
• Fluent in oral and written English, German is a plus

Benefits 

• We have a "remote-friendly" working arrangement
• Home office budget
• Learning & Development budget
• Transparent framework to support your career goals
• Competitive salary

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de
EN: https://www.solarisgroup.com/gdpr_notice_en

To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.