(Senior) Banking Operations Manager (d/f/m) at Solaris

Solaris is a tech company with a full German banking license. Our Banking-as-a-Service platform enables businesses to offer their own financial products. With our straightforward APIs, our partners can access and integrate a wide range of solutions such as digital banking, payments, cards, identification and lending services. As a market leader we are driven by bringing transformational change to the financial services industry.

We love what we do and we love our team. We are 700+ people from over 70 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.

Your Role 

• Lead continuous improvement initiatives, including the analysis of existing workflows, to identify inefficiencies, enhance efficiency, and implement optimized, scalable processes across Banking Operations.
• Ensure standardised process documentation across all areas of Banking Operations.
• Actively drive initiatives within Banking Operations and across Solaris, including placing feature requests with Product, Tech, and other teams, while effectively communicating with stakeholders to manage expectations and align operational strategies company-wide.
• Oversee and support the management of Banking Operations tools, including the investigation and resolution of incidents, bugs, change requests, and third-party integrations.
• Serve as the primary contact for assigned providers and partners, ensuring effective collaboration and support.
• Leverage data analytics to drive business performance by identifying opportunities for improvement and making informed decisions.
• Assist in developing detailed reporting tools for senior management and regulatory bodies.

We'd love to see 

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

Hard Skills:

• 5+ years of experience in banking, financial services, consulting, or related industry, with a focus on operations, process management, or similar roles.
• Strong understanding of operational processes and procedures within a regulated environment.
• Proven track record of success in operational management, including process improvement and optimization.
• Experience with SQL, BPMN, or relevant industry certifications (such as Six Sigma, ITIL, or PMP) is a plus.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Proficiency in English, both written and verbal. German fluency is advantageous.

Soft skills:

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Strong analytical skills, with above-average ability to analyse data and derive actionable insights.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build relationships with internal and external stakeholders.
• High level of commitment and initiative, demonstrating a proactive approach to challenges and opportunities.

We value in-person collaboration and expect team members to be available to work from our office on a periodic basis as needed.

Benefits 

• We have a "remote-friendly" working arrangement
• Home office budget
• Learning & Development budget
• Transparent framework to support your career goals
• Competitive salary

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of colour, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de
EN: https://www.solarisgroup.com/gdpr_notice_en

To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.