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Director, Pricing and Packaging

New York (Hybrid)

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

As Director of Pricing and Packaging, you will lead a high-impact team that owns the full continuum of pricing strategy and execution. This includes partnering with our R&D organization on go-to-market planning, consulting with our Revenue organization on deal strategy, and collaborating with our Actuarial team on underwriting.  This is a full time, hybrid position based in New York City (in office 2-3 days per week) reporting to the Director of Product, Data Products.

What you’ll do:

  • Drive pricing and packaging strategy for new and existing products, designing scalable models that align with customer value and business goals.
  • Lead a strategic team that partners cross-functionally with our Revenue organization on deal strategy and with R&D on go-to-market planning.
  • Collaborate closely with our Actuarial team to set data-informed pricing assumptions, validate utilization and margin forecasts, and ensure risk is appropriately underwritten.
  • Collaborate with R&D and Product Marketing to produce external-facing artifacts that reinforce our value proposition and support pricing.
  • Conduct rigorous financial modeling and scenario planning to evaluate the revenue, margin, and utilization impact of pricing decisions across customer segments.
  • Stay ahead of market trends, competitor pricing, and customer feedback, translating insights into actionable pricing strategies that drive growth and differentiation.

What success looks like:

  • Pricing performance in-market: Pricing and packaging strategies drive improved win rates, average deal size, and margin.
  • Actionable competitive intelligence: Regular pricing and packaging benchmarks are conducted, with insights translated into clear updates to our pricing roadmap.
  • Sales enablement and adoption: Revenue organization is trained and enabled on new pricing and packaging at launch.

What you’ll bring:

  • 7+ years of experience in pricing strategy, product monetization, or strategic finance, ideally within B2B SaaS or health tech.
  • Demonstrated experience owning both pricing and packaging strategies, with a track record of driving measurable commercial outcomes.
  • Strong financial acumen, with expertise in scenario modeling, margin analysis, and working closely with actuarial or underwriting teams.
  • Excellent cross-functional leadership skills, with a track record of partnering effectively with Product, Sales, Finance, and Marketing stakeholders.
  • Clear, persuasive communicator, capable of translating complex pricing logic into compelling internal guidance and external value narratives.
  • Experience leading and mentoring high-performing teams, with the ability to inspire strategic thinking, operational excellence, and professional growth.
  • Comfort operating in ambiguity and evolving environments, with a bias toward action, curiosity, and continuous iteration.

The target base salary range for this position is $217,600-$272,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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