Back to jobs
New

Senior Product Manager

Denver, CO

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role 

StarRez is seeking a Senior Product Manager (SPM) with strong competencies, a strong ability to operate autonomously, extensive experience and demonstrated success.   

You are well-versed in Product Management frameworks and will be able to recognize which research and delivery techniques are appropriate to validate and deliver a project on our roadmap.  

The decisions you’d make as an SPM have a bigger impact and are of higher visibility than mid-level Product Managers. They deal with the major features, functions and enhancements of existing products.   

You will also serve as the voice of the product team representing the product/business to Executives, external customers, attending conferences and similar events. 

 

 

Role Specifics 

  • Work Location: US – Denver – Hybrid or US – Remote 
  • Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 
  • Reporting Structure: Reports to TBD 

 

Application Deadline:  This role will accept applications in an ongoing basis until filled, unless otherwise posted. 

 

What You Will Own 

Build & Optimize   

 

  • Responsible for product oversight through the full product management lifecycle,   
    from defining product vision and strategy, discovery, development, and execution of product roadmap, launch, and ongoing management.  
  • Develop new products that address unmet customer needs.   
  • Determine metrics to measure progress and success.   
  • Conduct extensive market & customer research to feed into Product development and Product lifecycle management.  
  • Liaise with Marketing on product positioning and value propositions.  
  • Thinks strategically, with the ability to recognise where a product is succeeding or failing.    

Measure   

  • Oversees commercial and operating performance of product scope against stated KPIs.  
  • Track product engagement and impact on end users 
  • Develops robust market, customer, and competitor fact base through day-to-day activities, including but not limited to customer visits, interacting with our Customer Advisory Board, conducting market research, Win/Loss Analysis, and engaging with key market constituents  
  • Analyses pricing and focus on increasing product profitability.   
  • Commercial fluency – comfortable with financials, monetisation strategy, and business case development to achieve financial goals.   

Prioritization   

  • Work closely with Senior PMs and PMs on complex problems.   
  • Owns the prioritisation of their domain.   
  • Gain stakeholder buy-in on initiatives.   
  • Decision trade-offs with considerations for new short-term requirements and the impact on long-term communication plans.  
  • Works closely with the Engineering team to communicate the vision and   
    requirements for new features.  
  • Collaborate with other departments to build trust and understanding.   
  • Review market trends and best practices and bring these into your team.  
  • Post-launch monitoring to look for opportunities.   
  • Advocate team performance and product success to the wider business.  
  • Participate in showcases (demos) and POD rituals.   

Attitude   

  • Oversees key partner relationships.   
  • Develops in-depth knowledge of product functionality.   
  • Exhibits a deep understanding of the customer’s needs and reinforces a user-centric approach to product.  
  • Become an expert on the StarRez product, being able to demonstrate customer use cases and recognize opportunities to influence change.  
  • Encourages a culture that values and prioritizes research-backed and customer-focused data.   
  • Ability to see a holistic picture and problem and slice it into smaller pieces of complete value to solve for.  
  • Possess a deep understanding of when a problem is solved and how to measure success. 

 

Required Qualifications 

  • A minimum of 5 years' experience in product management, preferably in a digital or technology-related field.   
  • Proven track record of successful product discovery and launch.   
  • Excellent communication and organizational skills - can craft clear requirements and expertly communicate with technical and non-technical audiences.   
  • Demonstrated ability to influence cross-functional teams.   
  • Knowledge of market trends and customer needs.  
  • Experience working with Agile methodology and using HCD techniques.   
  • Experience with analytics and data-driven decision-making 
  • Experience in B2B2C product environments, leading the end-to-end lifecycle of high-impact products that serve institutional clients and individual users alike — balancing the needs of a complex business ecosystem with intuitive, user-driven design 
  • Demonstrated ability to thrive at the intersection of user growth and technical platform scalability by leading initiatives that expand our user base and deepen engagement, while also unlocking ecosystem value through strategic integrations with third-party platforms, tools, and partners. 

 

Preferred Qualifications 

  • Experience in a product management role within a SaaS or a B2B2C company 
  • Experience working in/with higher education institutions or accommodation providers  

 

Reasons to join our Team: 

  • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
  • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
  • A supportive team environment with emphasis on learning and development opportunities 
  • Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
  • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

 

 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

US - Salary Range

$130,000 - $150,000 USD

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in StarRez’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.