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Senior Salesforce Administrator

Chicago, Illinois, United States

How you’ll make an impact: 

As a Senior Salesforce Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies. We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. This role collaborates with all areas of the business. 

  • Configure and maintain integrated applications in Salesforce, embedded applications.
  • Managing other enterprise applications
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.  
  • Assist in end-of-life updates and application consolidation (e.g. Salesforce: Process Builder, Workflow, Profiles) 
  • Respond to issues, change requests, including the management of system upgrades, releases, and change control processes. 
  • Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile access, security permissions and de-activating unneeded user accounts. 
  • Maintain sandbox environments used for testing and training. 
  • Complete regular internal audits of system. 
  • Gather business requirements and system documentation 
  • Train users on system functionality and new features 
  • Maintain data quality by identifying, deleting, or merging duplicate records, cleansing, and updating inaccurate data.  

What we’re looking for: 

  • 5+ years’ experience with Salesforce.com required 
  • 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud 
  • Comfortable with setting up new integrations, managing and consolidating existing ones
  • Salesforce Certified Administrator required 
  • Advanced Administrator and/or App Builder Certification preferred 
  • Experience working with multiple departments (Finance, Operations, Services, Sales, IT) 
  • Knowledge of Salesforce flow and Lightning required 
  • Proven ability to examine processes, identify and implement efficiencies 
  • Excellent collaboration, interpersonal, and communication skills 
  • Good analytical and problem-solving skills 
  • Experience in the following a plus: NetSuite, Marketo, TaskRay, Smartsheet, SalesLoft, ZoomInfo, Gong 
  • Experience using Agile and Scrum methodologies preferred 

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. 

Thinking about applying?  
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com. 

Here @ Strata… 
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.  

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.  

Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

  • Connect with positive intent.
  • Be helpful.
  • Own it.
  • Get better every day.
  • Stay humble.

Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.  

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