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Sales Operations Manager

London, UK

About This Role

Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

Join the team connecting brands with the world’s largest community of active people.

Strava for Business helps brands inspire and engage athletes through our unique advertising solutions such as sponsored challenges, sponsored segments and virtual races. As the Sales Operations Manager, you’ll be the engine that powers our sales team’s success — building the systems, processes, and insights that help us move fast, stay focused, and deliver impactful partnerships. If you thrive in a dynamic environment, love taking initiative to solve problems, and want to shape how a hyper-growth start-up team within Strava operates, this role is for you.

We’re looking for a proactive and adaptable Sales Operations Manager to join the Strava for Business team and support our growing Advertising Solutions business. This role is critical to enabling our sales team to operate efficiently, scale effectively, and deliver an outstanding experience for our brand and agency partners. You’ll own and optimize our HubSpot CRM processes, drive data accuracy and insights, and partner with sales leadership to streamline operations in a fast-paced, high-growth environment.

Strava has a positive and supportive culture - we are looking for inquisitive, humble, hard working and collaborative teammates who are able to balance challenging revenue goals and partner value with Strava user value.

We follow a flexible hybrid model that generally translates to half your time on-site in our London office — three days per week.

What You’ll Do:

  • Own, manage, and optimise HubSpot CRM to support the full sales cycle — from lead generation to closed-won and renewal.
  • Develop and maintain dashboards, reports, and KPIs to enable data-driven decision-making across the sales team.
  • Identify process bottlenecks and implement scalable solutions, including automation and AI where necessary, to improve efficiency, accuracy, and speed-to-market.
  • Partner with sales leadership to forecast revenue, set and report on quotas, track pipeline health, and identify performance trends.
  • Support onboarding and training for sales team members on systems, tools, and processes.
  • Work with agency partners to enhance our use of the CRM and supporting systems
  • Collaborate with cross-functional teams (Marketing, Finance, Product) to ensure alignment on data, workflow, and business priorities.
  • Proactively troubleshoot issues, streamline handoffs, and maintain high-quality data hygiene.
  • Lead or contribute to special projects that enable sales growth and operational excellence.

What You’ll Bring to the Team:

  • Proven experience in sales operations or related role, with strong expertise in HubSpot CRM administration and reporting.
  • Strong experience in Excel and building models to shape strategic decision-making and resource allocation
  • Demonstrated bias for action, with the ability to quickly assess situations, make informed decisions, and execute.
  • High adaptability and comfort operating in an ambiguous, fast-paced environment.
  • Excellent problem-solving skills and the ability to simplify complexity into clear, actionable steps.
  • Strong communication skills, able to work effectively with both technical and non-technical stakeholders.
  • Meticulous attention to detail combined with an ability to see the bigger picture.
  • Bonus: Experience in digital media, ad tech, or platform-based businesses.

Compensation Overview:

At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

Compensation: £55,000 - £70,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process.

For more information on benefits, please click here.

Why Join Us?

Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.

Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.

When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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