Web Interaction Designer

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

Our team of emoji-loving, collaborative, strategic designers is growing! Our group is passionate about storytelling, data-driven creative solutions, and visual design. You will join a passionate and ambitious brand marketing organization to take ownership of our brand design system and work with our design team on developing web assets, templates, components for SurveyMonkey.com, and more. 

What you’ll be working on

• Contribute to our design system and component library in Figma 
• Work with our Web Analytics and SEO teams to understand traffic drivers and user behavior to create data-driven design solutions to optimize against key performance metrics 
• Work with our content and research teams to create unique interactive experiences and compelling data visualizations on our website and elsewhere 
• Partner with our Web and Product Design teams to create and leverage micro-animations, unique user interactions, and other lightweight opportunities to “surprise and delight” our site visitors and users 
• Create wireframes and interactive prototypes that illustrate key web interactions 
• Partner with the broader marketing teams to produce assets to guide and support marketing efforts- such as wireframes and mockups of landing pages, email, microsites, blogs, and more. 
• Support performance-driven campaigns, uplevel product launches, deliver amazing web-based brand experiences for events, virtual events, and more. 
• Create elegant experiences from concept to launch that address business, brand, and user requirements while considering existing data. 
• Maintain ownership and responsibility, including QA, throughout each project 
• Work with our Creative Director, Head of Web, Program Managers, and other key stakeholders to align on goals and plans for projects and cross-functional initiatives. 
• Demonstrate and advocate for your design by sharing work, using your storytelling skills- backed up by a strong point of view and an ability to present your decisions with solid rationale about how they address business goals 

We’d love to hear from people with

• An excellent portfolio of work showcasing your attention to detail, best-in-class web design skills, and brand-driven storytelling based on design systems with a focus on motion, interactions, accessibility, and scalability 
• 3-5 years of relevant work in the creative field, demonstrating excellence in web, digital advertising, events, sales support, and campaigns 
• Expertise with Figma and Storybook or equivalent 
• Expertise creating micro-animations, interactivity, and other web based motion graphics 
• Experience with Adobe Creative Suite (Adobe Aftereffects, Photoshop, Illustrator, Indesign) and GSuite (Google Slides/Sheets) 
• Experience with web analytics tools (Google Analytics, CrazyEgg, etc.) 
• Excellent documentation, communication, presentation, and collaboration skills 
• Ability to communicate written and orally in English at the B2+ level 

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.