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Global Head of Workplace Experience

Bulgaria

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.


Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

  • Tide is available for UK, Indian, German and French SMEs
  • Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
  • Over $200 million raised in funding
  • Over 2500 Tideans globally - we’re diversity champions!
  • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE ROLE: 

This is a high-impact, strategic leadership role within the People & Culture team, accountable for shaping and scaling the global workplace experience across geographies and working models—office, hybrid, and remote. You’ll lead a growing team of Workplace Managers and Specialists, steering compliance, innovation, major projects, and employee-centric experiences during a key phase of organisational growth.

What You’ll Be Doing:

  • You will develop and execute the global workplace strategy, ensuring it aligns with company culture, scaling needs, and business objectives. Build, mentor, and lead a high-performing Workplace Experience team across regions.
  •  You will continue to oversee workplace operations across multiple offices, ensuring compliance with all relevant health, safety, and workplace regulations in each country. Establish global standards while adapting to regional nuances.
  •  You will lead major office projects including large-scale refurbishments, new site openings, and cross-border expansions into new European markets. Partner with internal stakeholders and external vendors to deliver projects on time, on budget, and at exceptional quality.
  • You will ensure every office provides a welcoming, safe, and productive environment that reflects our values. You will plan three major engaging parties/social events in each location every year, spring, summer and winter engagements.
  •  You will partner with People & Culture to deliver programs that engage employees (volunteering, sustainability, resource groups, cultural initiatives). 
  •  You will drive hybrid and remote-first innovations to create equitable experiences for distributed teams.
  •  You will own and manage global workplace budgets, optimising spend and efficiency. Negotiate and manage vendor and landlord relationships, ensuring high standards of service and accountability and our policies that enable hybrid working
  • You will Oversee the procurement/purchasing activities of the organisation to ensure timely and cost-effective acquisition of goods and services which includes management of food offerings globally, the policy and its vendors

 

WHAT WE ARE LOOKING FOR:  

  • You are a seasoned leader and you bring 5+ years in workplace/facilities management—ideally in global, scaling organisations (1,000+ employees) including leadership of high-performing teams
  •  You are a strategic & detail-oriented thinker and are both visionary and hands-on, capable of long term planning and diving into operations as needed
  • You have a proven execution track record - you’ve successfully delivered large scale builds, relocations, and international expansions.
  •  You are regulatory savvy and you understand workplace regulations across multiple geographies and manage compliance at scale.
  •  You are a people centric, inclusive and collaborative leader, you foster inclusive and engaging environments and are culturally sensitive, skilled in scaling teams and processes internationally with cultural nuance.
  • You are highly organised & resilient and are excellent at prioritising, organising, and managing competing demands with resilience.
  • You act as a change agent by being experienced in driving change management, influencing without authority, and being a thought leader
  • You are highly analytical & innovative, you are data savvy with strong financial acumen; capable of using analytics to inform and innovate
  •  You hold NBOSH or IOSH qualifications or the relevant equivalents

 

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

  • Competitive Compensation -  competitive salary and share options
  • Time Off – Generous annual leave on top of bank holidays.
  • Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
  • Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
  • Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
  • Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
  • Volunteering & Development Days – Paid days annually for volunteering or personal growth.
  • Learning & Development – Annual budget for books, courses, coaching, and more.
  • WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
  • Home Office Setup – Contribution towards setting up your home office
  • Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
  • Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria
  • Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
  • Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices



TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
  • Tide does not charge any fees at any stage of the recruitment process.
  • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
  • Communication from Tide will only come from an official @tide.co email address.
  • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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