Solutions Engineer

We're quickly growing and super excited for you to join us!

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

About the Role:

We are looking for a hands-on and client-facing Solutions Engineer to join our team at Topsort. In this role, you will play a pivotal part in translating real-world business needs into powerful, scalable product solutions. You’ll collaborate directly with sales, product, and engineering teams to support pre-sales conversations, lead technical implementations, and ensure our customers succeed with Topsort.

We’re not looking for pure theorists—we value candidates who’ve been in the trenches, worked with clients, and understand how to build trust and get things done in dynamic, real-world settings.

You will:

• Engage with Prospects & Clients: Work closely with the sales and customer success teams to understand client requirements and propose tailored technical solutions.

• Own Technical Discovery & Demos: Lead technical conversations and run product demonstrations that align our platform’s capabilities with customer needs.

• Solution Design: Translate business challenges into feasible product configurations, data integrations, and implementation plans.

• Support RFPs and Security Questionnaires: Respond to technical and compliance-related questions in RFPs and trust questionnaires.

• Collaborate Cross-functionally: Work with product and engineering to advocate for customer-informed features or improvements.

• Drive Technical Onboarding: Guide new clients through implementation and integration processes, ensuring smooth hand-offs and long-term satisfaction.

• Build Trust with Stakeholders: Act as a technical advisor to clients during onboarding and expansion discussions.

What (we think) you need to be successful - we’re open to not checking all the boxes and be proven wrong by outlier candidates as well! 

• 5+ years of experience in a technical pre-sales, solution engineering, or implementation role, preferably at a SaaS or platform company.

• Strong familiarity with APIs, system integrations, and web technologies (bonus for experience with retail media, ad tech, or marketplace infrastructure).

• Proven ability to communicate complex technical ideas clearly to both technical and non-technical audiences.

• Demonstrated success working directly with enterprise clients, understanding their operational realities and constraints.

• A pragmatic, customer-first mindset—ability to design what works in practice, not just in theory.

• Comfortable navigating ambiguity and making decisions with incomplete information.

• Clear sense of ownership — you lead the solution from pre-sales design through implementation and post-sale success.

• Experience collaborating with product and engineering teams to shape customer-driven roadmaps.

• Bachelor’s degree and above in Computer Science, Engineering, or related field from a top school. 

Why it’s awesome to work at Topsort

Direct Feedback and Rapid Growth: [96% of Topsorters report ]We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”

• Be part of an elite and collaborative sports team: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team. 
• Intellectual Rigor and Individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1. From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger. 
• Company Offsite and Industry Exposure: Once a year Topsorters get together as a whole and also meet customers and really spend time to get feedback 
• Working Equipment and Hubs: our team is global and also centered around hubs, that means you’re welcome to create a hybrid work schedule, and encouraged to travel to other hubs to collaborate. We provide working devices of your choice and surprise swags for special events.
• Flexible PTO schedule with floating holidays - we encourage Topsorters to take time off and recharge, and respect different cultural norms so offer floating holidays to accommodate the celebrations you’d like.
• Meditation App, Birthday and Anniversary Celebrations - we like little surprises and remember the key moments to celebrate with you! 

Do you sound like the right fit? Let's dive right in!