Senior Director and Managing Counsel, Privacy

See yourself at Twilio

Join the team as our next Senior Director and Managing Counsel, Privacy reporting to the Chief Privacy Officer.

Who we are & why we’re hiring

• Licensed to practice law in the US and in good standing with your local bar.
• 15+ years of legal experience predominantly in a tech focused product and non-product privacy field, with at least four years experience,  in private practice, 5 in house and 3+ years at a director level with significant privacy focus during this time.
• Experience advising on privacy laws in EMEA, APJ, LATAM and North America, especially CCPA, US State privacy laws and GDPR, and influencing law and policy in partnership with a policy team.
• Experience counseling both product and legal teams regarding global privacy law and obligations, and supporting privacy by design within product lifecycle development. 
• Experience advising on employment privacy both in and outside the US.
• Experience negotiating data protection terms with customers and vendorsExperience in advising sales, marketing and related data analytics teams.
• Experience serving as the privacy subject matter expert during M&A due diligence, contract negotiation and integration.
• Experience conducting or supporting privacy impact assessments and providing audit support.
• Experience supporting data breach situations and notifications.
• Experience of supporting a Chief Privacy Officer or other executive responsible for Privacy in areas such as risk management and governance, reporting and escalations.
• Excellent organizational and project management skills, strong communication skills, quick learner, and a strong sense of initiative.
• Experience managing and developing other attorneys and leading a team, with the ability to act as a “Player / Coach,” being both able to provide practical privacy legal counsel and manage/mentor a team of mid-senior level attorneys.
• Ability to develop highly effective and collaborative partnerships with privacy governance specialists and other internal stakeholders, influence and drive outcomes.
• Ability to triage and prioritize a heavy workflow in alignment with enterprise and privacy team priorities and OKRs, setting appropriate expectations with internal clients and delivering results efficiently.

Desired:

• Experience counseling organizations in relation to communications privacy laws, such as ePrivacy, ECPA, CIPA, and global anti-spam laws, as well as sector specific laws, such as HIPAA, is highly desirable, as is experience counseling teams developing AI/ML products and services.
• Experience in supporting the implementation and governance of Binding Corporate Rules.
•  At least one CIPP certification is strongly preferred.

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $203,000 - $253,000
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $215,000 - $268,000
• Based in the San Francisco Bay area, California: $238,000 - $298,000
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted until 03/03/25 but may change based on business needs. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.