Sr Bioinformatics Applications Scientist, NGS

USA - Remote

Twist is looking for a customer facing bioinformatics professional to serve as a technical application scientist for Twist’s customers and to be an integral part of our Sales team. This role will function as a liaison between the customer and Twist to help customers understand the scientific and technical challenges they are facing and how these may be solved through deployment of our custom NGS panels. In this capacity he/she will be responsible for the pre- and post-sales support and market development activities for Twist’s NGS target enrichment portfolio. Prior experience with Next Generation Sequencing and target enrichment will be essential to enable translation of customer requirements to internal teams. This position can be remote, with travel requirements of up to 10%.

 

What You’ll Be Doing 

  • Provide expert understanding and strong technical competency in pre and post sales discussions of Twist’s NGS capabilities and product offering with customers
  • Design and support custom NGS panel designs utilizing an existing design workflow to meet customers design goals (White Glove Service)
  • Provide bioinformatics support for NGS data analysis to support customer troubleshooting, proof of concept experiments, and general pipeline questions
  • Support sales team in technical discussions, presentations, and meetings with customers
  • Provide high level technical support to the customer and provide guidance or input on experiments related to use of Twist’s products
  • Keep up to date with the current genomic research and advancements in the field
  • Liaise between customer, sales team, product management, and other internal teams including R&D and Production
  • Identify, nurture, and manage collaborations with the Sales team to network with customers and provide feedback to Product Marketing on customer requirements for new applications or products
  • Local and regional travel possible (~10% time) to work in the field with Sales, attend meetings with key customers, or internal meetings
  • Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures
  • Follow regulatory and ISO 13485 requirements

What You’ll Bring to the Team

  • PhD in Bioinformatics, Genetics, Molecular Biology, or related field with 2+ years biotech/commercial experience in the field of Genomics
  • BS or MS in Bioinformatics, Genetics, Molecular Biology, or related field with 7+ years biotech/commercial experience in the field of Genomics
  • Strong technical knowledge of NGS applications and the bioinformatics required to support NGS data analysis (Whole Exome Sequencing, RNA-seq, Methylation)
  • Knowledge and experience using existing bioinformatic tools (BWA, GATK, IGV, UCSC, SAMtools, Picard, bedtools, etc)
  • Experience working in a Linux environment and command line applications
  • High self-motivation and must have demonstrated ability to work in a collaborative team environment
  • High attention to detail with a strong work ethic
  • Excellent verbal and written communication skills

Preferred Qualifications

  • Background in Medical Genetics, Oncology, or Immunology
  • A deep understanding of molecular and medical genetics
  • 2+ years in a customer facing role
  • Wet lab experience with molecular biology and NGS library preparation



 

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Create a Job Alert

Interested in building your career at Twist Bioscience? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Twist Bioscience’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.