Operations Program Manager

San Mateo, CA United States

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
 
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
 
Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries.

The Operations Program Manager will lead and actively participate in key, high-impact projects aimed at building a world-class supply chain that is responsive, customer-centric, and focused on maximizing cash flow. This role involves setting detailed project plans and diving into execution, working closely with departments like Hardware Operations, Engineering, Finance, and Support. Key projects will / could include rearchitecting the warranty returns and failure analysis processes, implementing software solutions for operational scalability, evaluating potential new manufacturing locations, etc.

Responsibilities

  • Project Execution and Leadership: Lead and participate in hands-on projects, such as:
    • Redesigning the warranty returns and failure analysis process to improve efficiency and customer satisfaction.
    • Identifying, recommending, and implementing software solutions to increase operational efficiency and scalability.
    • Evaluating new manufacturing locations, conducting cost-benefit analyses, and collaborating with internal stakeholders on risk assessment, etc.
  • Cross-Functional Collaboration: Work with teams across Hardware Operations, Engineering, Finance, and Support to ensure project goals are aligned and execution is thorough.
  • Hands-on Execution: Develop detailed project plans and directly engage in project tasks to ensure successful implementation and outcomes.
  • Data Analysis and Reporting: Use data-driven analysis to guide project decisions and track progress, reporting on financial impacts and operational improvements.
  • Vendor and Supplier Coordination: Collaborate with suppliers as necessary to align on project goals, quality standards, and timelines.

Qualifications

  • Education: Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business, or related field. MBA from top ranked university preferred.
  • Experience: 4+ years in supply chain, operations, or related fields, with a proven track record of delivering cross-functional projects. Consulting experience is a plus.
  • Skills:
    • Multiple examples of presenting and getting buy in by C-suite for strategic initiatives including follow up discussion with concrete results.
    • Strong project management, communication and execution skills, with a focus on hands-on involvement.
    • Experience in business software such as SAP, Oracle, Salesforce, BlueYonder etc.
    • Analytical and solution-oriented mindset to translate complex data into actionable insights.
    • Proficiency in SQL, Python, Looker, or other data analysis and reporting tools are a plus, but not required.

Annual Pay Range

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$140,000 - $170,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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