Platform Engineering Director
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters:
The Vonage Platform Engineering Team is responsible for providing an industry leading PaaS internal development platform. This platform is critical to the success of Vonage’s technology teams and the simplification & standardization of our infrastructure. Vonage in partnership with Ericsson is defining new products and services that will power networks around the world.
Your key responsibilities:
- Leading multiple teams globally in the development and management of the Vonage Internal Developer Platform.
- Embrace Vonage culture and lead by example.
- Participating in all architecture discussions within the Vonage Architecture forum to ensure we’re providing the best solutions to the technical challenges within Vonage.
- Maintaining the platform both in the development and production environments. This includes participating in and maintaining the on-call rotation for your department.
- All cost budgeting and cost forecasting for the systems you maintain across all vendors.
- All decisions around hiring globally for the teams within your organization.
- Ensure alignment with teams hosted within the PaaS platform are using Vonage resources in the most cost effective methods.
- The security of the PaaS platform in conjunction with the Security teams.
- All compliance requirements for the PaaS platform.
- Continuous improvement of the PaaS platform based on customer feedback.
What will you bring:
- 5-10 years of experience leading teams.
- 5+ maintaining a Kubernetes based platform.
- Expertise implementing CNCF tools like, ArgoCD, Kyverno, Karpenter and others.
- A demonstrate experience managing and leading company wide projects.
- Significant experience working within the AWS environment.
- A deep understanding of DevSecOps processes.
- Leadership, ability to develop and grow your team.
- Extensive knowledge of platform engineering theory.
- Extensive experience automating development processes.
- A robust results-driven mindset and dynamic approach.
- A customer-driven focus and flexibility to succeed in a fast-paced environment.
- An ability to collaborate across different teams in the organization, gaining support and buy-in for projects and strategic initiatives.
- Creativity and ideas - continuously pushing to improve Vonage’s technical environment.
- Passion for delivering excellence.
- Bachelor's degree (or higher) in Computer Science and/or related work experience.
- Confident coding and debugging in languages such as Python, Go and Ruby.
- Experience with tooling such as Terraform, Ansible, Docker, Kubernetes.
- Fluent and comfortable working with Cloud Infrastructure including Infrastructure as Code.
Experience we consider a plus:
- Experience with Hashicorp Nomad and Consul.
- Experience within the Google GCP Environment.
- Experience building SRE teams within organizations.
#LI-AR1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.
Join us to be part of a dynamic team committed to shaping the future of connectivity!
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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