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Sr. Manager of Developer Relations Engineering

United States - Remote (EST Only)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We are seeking an experienced leader to build and guide our Developer Relations Engineering team. This is a critical role in the Vonage responsible for setting the vision and strategy for how we engage, empower, and champion the developer community. You will lead a high-performing team of hybrid engineer-advocates who build the practical solutions, robust tools, and inspiring content that make our products tangible and accessible to developers worldwide. As a player-coach, you will not only manage the team but also serve as a key voice for the developer community within the company, ensuring their needs and feedback directly influence our product roadmap. If you are a technical leader with a passion for building developer communities and creating impactful solutions, this is the role for you.

Your key responsibilities:

  • Lead and Inspire: Recruit, mentor, and lead a high-performing team of Developer Relation Engineers, fostering a collaborative, inclusive, and innovative culture.
  • Define the Strategy: Develop and own the team's strategy and roadmap, defining the key initiatives that will improve the developer journey, from initial onboarding to advanced application development.
  • Drive Technical Excellence: Oversee the design and development of high-impact technical artifacts, including large-scale demos, public-facing tools (CLIs, SDKs), and reference architectures that showcase the power and versatility of our products.
  • Champion Content and Community: Guide the team in transforming their engineering work into compelling technical content, such as in-depth tutorials, blog posts, and conference presentations, to educate and grow our developer community.
  • Be the Developer's Advocate: Act as an important bridge between the external developer community and our internal Product and Engineering teams. Systematically gather, synthesize, and relay developer feedback to drive meaningful product improvements.
  • Build for AI-Assisted Development: Create a seamless developer experience for AI-assisted coding, model integration, agentic AI workflows, and intelligent automation, with best practices, examples, and documentation that enable developers to use AI effectively.
  • Prioritize for Impact: Manage the team's backlog and prioritize projects using a data-informed framework to ensure we are always focused on the most valuable initiatives for the developer community and the business.
  • Measure Success: Define, track, and report on the team's Key Performance Indicators (KPIs), demonstrating the impact of our developer engagement efforts.
  • Collaborate Across Functions: Build strong partnerships with leaders in Product, Engineering, and Marketing, as well as the other Developer Relations leaders to ensure a cohesive and world-class developer experience.

What you’ll bring:

Required:

  • Strong software engineering background and have built and shipped production-grade applications.
  • Experience building developer tools, CLIs, SDKs, or other productivity-enhancing automations.
  • A history of creating high-impact technical content (blogs, videos) and speaking at developer conferences or meetups.
  • Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences.
  • Working knowledge in two or more languages, such as NodeJS, PHP, Python, Java, Ruby, or .NET
  • Proven experience in a leadership role, managing and scaling technical teams focused on developer experience, developer relations, or platform engineering.
  • Deep understanding of developer communities and a passion for engaging with developers, understanding their pain points, and advocating for their needs.

What we consider a plus:

  • Contributions to open-source projects.
  • Thinking strategically to set a long-term vision while also managing day-to-day execution and prioritizing tasks effectively to align with company goals.
  • Leading with empathy and using data to inform your decisions, from prioritizing projects to measuring team impact.

Where you will work:

This position offers a remote work arrangement based in the Eastern Time Zone of the United States. Occasional travel domestically and internationally up to 20% of the time is required. 

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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