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Automations Engineer

Hyderabad, India

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are seeking an exceptional Automation Engineer to join our expanding team. In this role, you will spearhead innovation by designing, developing, and implementing robust integrations and automation. These solutions will empower the Customer Success and Product teams to enhance their effectiveness and efficiency, helping them deliver business outcomes.  

In this role, you will also be responsible to:

  • Create innovative solutions: Design, implement, and maintain Automation Solutions to drive productivity and efficiencies in Customer Success and Product teams.

  • Process Enhancement: Document best practices, enhance processes, and drive operational excellence.

  • Stakeholder Collaboration: Participate in discovery sessions and solution design with stakeholders to align with business goals.

  • Technical Guidance: Offer technical support and share expertise with the Customer Success and Product team.

  • Customer Service: Deliver prompt, exceptional customer service to maintain high client satisfaction.

  • Growth: Dedicate time to self-directed learning and research to stay current with industry trends and enhance skills and knowledge.  

Requirements

Qualifications / Experience / Technical Skills

  • Required

    • A background in information systems, computer science, engineering, or equivalent industry experience.

    • Minimum of 4 years of experience in software engineering or technical consulting roles, with a focus on Workato or other integration platforms.

    • Experience building software, designing distributed systems.

    • Working experience with RESTful APIs.

    • Working experience with SQL in any RDBMS.

    • Experience with Gen AI such as ChatGPT and Vector databases.

    • Good understanding of agile methodology and experience in product management tools such as Jira would be helpful.

    • Familiarity with process orchestration, workflow tools, Business Process Management, Robotic Process Automation, or other automation products.

    • Ability to work in the US EST timezone.

  • Ideal

    • Experience in implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce).

    • Coding experience in Java/Python/Ruby, with knowledge of SOAP/XML, is considered a plus.

    • Understanding of security best practices for integration and data handling.

    • Experience in user experience (UX) design is a plus.

Soft Skills / Personal Characteristics

  • Strong written and oral communication skills in English, enabling effective communication of complex technical concepts to diverse audiences.

  • Technologically adept and quick to grasp new systems and concepts

  • Collaborative team player with a proactive mindset, always seeking continuous improvement opportunities.

  • Adaptability to thrive in a dynamic startup environment, coupled with proactive, outside-the-box thinking.

  • Strong analytical and problem-solving skills.

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Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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