Back to jobs

People Partner, Sales & Customer Success

Palo Alto, California

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

As a People Partner, you’ll help make Workato a great place to work and grow. You’ll work with business leaders, managers, and employees to strategize and implement systems, processes, and programs to help people succeed. 

The Role Of A People Partner at Workato

A People Partner provides people leadership and guidance to client groups while influencing and delivering on people initiatives aligned to business priorities. 

As key strategic partners, we help develop and drive talent strategies that unlock performance, enhance employee engagement, nurture our culture and set our teams up for success. You should be able to zoom out to see the whole picture and to develop the strategy, and then zoom in to drive tactical results. You are a highly credible, trusted partner and an advocate who displays excellent judgment and is experienced at providing expert advice and counsel at all levels across the business.  

As the People Partner for our globally-based Sales & Customer Success teams, you will work closely with their leadership to drive people strategies that align with our business goals. In this role, you’ll act as a trusted advisor while also being responsible for supporting operational HR activities, including those specific to US people operations. You will play a key part in scaling our people processes to meet the demands of our growing company and provide expert guidance on US employment law and HR best practices. 

Specifically you’ll be responsible for:

  • Partnering with your leaders to develop and execute HR strategies that align with business goals, with a strong focus on supporting growth and scalability in a fast-paced environment.
  • Supporting your business units with workforce planning, talent development, and retention strategies to ensure we have the right people in the right roles as we scale.
  • Being a knowledgeable, trusted, pragmatic, solutions-orientated partner to your leaders and business units.
  • Providing guidance on US-specific HR matters, including compliance with federal and state labor laws, employment regulations, and benefit programs.
  • Managing and resolving complex employee relations issues, providing both proactive and reactive support to managers and employees, ensuring fair and consistent handling.
  • Developing and implementing HR strategies that support key business objectives and drive overall organizational performance.
  • Providing guidance on US-specific HR matters, including compliance with federal and state labor laws, employment regulations, and benefit programs.
  • Being a strategic advisor on a wide range of people-related topics, including organizational design and effectiveness, talent management, strategic workforce planning, employee engagement, performance management, and other key HR initiatives.
  • Fostering a culture and environment of continuous improvement and high performance.
  • Leading and supporting organizational changes, ensuring smooth transitions for employees and teams during periods of rapid growth and change.
  • Leveraging people data and analytics to provide insights to leaders, identifying trends and making informed decisions regarding talent, performance, and engagement.
  • Supporting as needed in day-to-day HR operations such as onboarding, employee transitions, benefits administration, and employee inquiries, ensuring processes run smoothly.
  • Ensuring compliance with all labor laws and regulatory requirements, partnering with legal and HR leadership to mitigate risk and maintain best practices.
  • Partnering closely with HR colleagues and cross-functional teams to share best practices, align initiatives, and drive company-wide people strategies.

Skills & Experience

  • 4+ years of experience in an HR Business Partner or similar HR role, ideally in a high-growth tech or startup/scaleup environment.
  • Demonstrated experience supporting Sales / Customer Success / Go-To-Market teams.
  • Strong knowledge of US employment law, labor regulations, and HR compliance requirements with International labor law experience is a plus. 
  • Proven ability to work as a strategic advisor while also executing day-to-day tactical HR functions.  
  • Exceptional interpersonal and communication skills, with the ability to build trust and influence at all levels of the organization.
  • Experience in managing employee relations and conflict resolution in a fair and consistent manner.
  • Ability to thrive in a fast-paced, ever-changing environment, managing multiple priorities with agility.
  • Ability to synthesize information and use data analytics to inform decision-making and measure impact.
  • A passion for scaling culture, talent development, and contributing to a high-performance organization.
  • A proactive, problem-solving mindset with a strong focus on results and collaboration.

For California residents, total cash compensation will start at $125,000.00 (base + variable), plus equity and other perks and benefits

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.