Health & Safety Coordinator

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

 

Job Description:

The Health & Safety Coordinator will serve as a key member of WorldStrides’ Health & Safety Team, focusing on WorldStrides K12 programs and coordination of health and safety initiatives across the company.

Responsibilities:

• K12 Communications: Work with the Health & Safety team to coordinate and/or respond to inquiries from team members regarding our health, safety, and security policies, protocols and resources.

• Traveler Preparation: Support travel safety initiatives and provide education and training for travelers by aiding in the development and upkeep of Travel Smart, Travel Safe resources, pre-departure materials, and Codes of Conduct.

• Accessibility Coordination: Serve as a key member on the accessibility working group by liaising with Health & Safety, Product Delivery, Product Management, and Diversity, Equity and Inclusion to track client requests for accessibility accommodations and help improve response rates by maintaining client-facing and site-specific resources and other materials. Research accessibility of various program sites and attractions as needed

• Traveler Tracking: Assist in managing tracking of travelers across various platforms.

• Maintain Database: Assist with maintaining a database of Health & Safety resources, presentations, requests for proposals (RFP) responses, talking points, customer inquiry responses, and other departmental projects.

• Data Collection & Reporting: Summarize, analyze and report key trends and statistics regarding health, safety and security issues that may impact WorldStrides travelers.

• Participation in Presentations: Participate in presentations to WorldStrides teams regarding health, safety and security protocols.

• Emergency Management Manual and Crisis Response Team: Assist with annual updates and ongoing revisions and support team training. Help ensure individuals across the division understand their roles in the event of a crisis.

• On Tour Crisis Management: May occasionally support Health & Safety Leadership in implementing incident response plans during an on-program crisis.

• Other: Support other departmental initiatives as needed.

Qualifications:

• Fluency in spoken and written English. Exceptional verbal and written communication skills in English with high attention to detail and accuracy.
• Minimum of three years of office experience, preferably in travel, operations, health & safety, or a related field.
• Bachelor’s Degree from an Accredited University.
• Highly organized with strong time management skills. Able to handle multiple concurrent assignments and competing priorities with a high degree of accuracy to meet deadlines in a timely manner.
• Demonstrated self-starter with ability to identify projects and work independently to promote efficiency.
• Demonstrated problem-solving skills.
• Ability to stay calm under pressure and exercise diplomacy during crisis resolution.
• High degree of professionalism with a customer service mindset and strong interpersonal skills to ensure effective communication and the utmost respect when interacting with both internal and external parties.
• Ability to conduct thorough research and analyze data.
• Expertise using Microsoft Office. Role will involve creating PowerPoint presentations for internal and external distribution.
• Flexible and responsive during extended or unscheduled hours, particularly in the event of an emergency.

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. 
• +10% of gross salary as food stamps. 
• 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Statutory Holidays by Mexican Federal Labor Law.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Flexible work schedule providing on-site and hybrid opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness opportunities.
• Employee Assistance Program (EAP)
• Paid statutory parental leave.