Operations Coordinator

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

The Operations Coordinator of Event Experience is responsible for creating effective recruitment strategies and procuring various assignments involving securing external communications and events. This includes but is not limited to; speakers & off-site visits for WorldStrides events. This role is also responsible for administrative needs as they relate to arranged conference and speaking events, including managing budgets, updating CRM data, collaborating with internal shareholders and contact retention. The role involves direct communication with internal staff, external partners, a close attention to detail and an ability to make and support business decisions confidently. The Operations Coordinator is responsible for streamlining communication between program teams, staff, vendors, and clients

Responsibilities:

• Research and maintain relationships and communication with professionals in the fields of leadership, business, entrepreneurship, engineering of public, and private sectors.
  Work with internal teams of Program Management, Finance, Sales, Account Management and Marketing to determine program requirements throughout the year.
• Create logistics materials for use by program/field teams to enhance execution of arranged speaker and program events.
• Collaborate with leadership to maintain organization VIP relationships.
• Oversee administrative functions, including drafting and managing contracts, monitoring compliance with program budgets, and maintaining accurate planning and event documents.
• Serve as liaison to field teams for assigned programs in the office and at program sites. Work closely with marketing, sales and program management team in the office on event development and alignment with program needs and goals.
• Provide field support for applicable program events during Summer Months (June-August)
• Financial tracking and oversight of deposits and invoices with all internal stakeholders to ensure that programs remain within budget.
• Conduct post-event Surveys with speakers to evaluate YvY retention and growth opportunities.
• Conduct post-program debrief with staff to review venue and vendor performance, function space changes and any issues/concerns that should be addressed.

Qualifications:

• Proficiency in English
• Experience working with students and booking events
• Strong communication and presentation skills
• Ability to work with a high volume of emails and calls
• Organization skills

Work Perks

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. 
• +10% of gross salary as food stamps. 
• 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Statutory Holidays by Mexican Federal Labor Law.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Flexible work schedule providing on-site and hybrid opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness opportunities.
• Employee Assistance Program (EAP)
• Paid statutory parental leave.