Technical Services Consultant (EMEA)

Ready to become a Wriker?

As a Wrike Technical Consultant, you will utilize your Wrike knowledge and experience to design, develop and deploy solutions utilizing the Wrike platform. You will become an expert with the Wrike API and our entire solution stack, Wrike Integrate, Wrike Analyze and future product portfolio. In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic, and hands-on team members who can rapidly learn the Wrike platform, our technology and the value proposition that we bring to customers of all sizes. You will work jointly with the Solution Architects on multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally, you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods.

How You’ll Make an Impact

• Apply problem solving and solution design skills to remedy internal roadblocks for customers, enabling them to get the maximum value from the Wrike software.
• Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK
• Code individually and collaboratively in a team environment, adhering to coding standards and industry best practices. You will understand customer requirements and develop code or configurations to meet customer needs. 
• Troubleshoot and provide resolution of problems, test system and software performance throughout the completion of the development cycle. 
• Create documentation of integration or other code, systems and solutions for multiple audiences.
• Work with internal product teams to understand and become an expert at Wrike product capabilities, technical features and functions. 
• Improve internal processes, and promote knowledge sharing in the team, by contributing to Wrike’s knowledge base
• Proactively maintain the highest level of technical expertise by knowing the latest web technologies and solutions through internally and externally available learning opportunities as well as self-study.
• Play an active role in the Wrike developer community, share knowledge articles and code samples in our community portal.
  
  

You will achieve your best if you have

• 5 years of Solutions Consulting or Post-sales support role with a Bachelor’s Degree, or 3 years with a Master’s Degree.
• Experience managing SaaS implementations with integrations.
• Background in information systems, computing, engineering or equivalent.
• Experience with Integration Platforms (Workato, TIBCO, Dell Boomi, MuleSoft).
• Strong working knowledge with APIs (REST/SOAP) and RDBMS.
• Knowledge of Data Structures (JSON/XML) and coding experience (Java/Python).
• Understanding of technology and industry trends, especially in app integration.
  
  

You will stand out with

• Proficiency with shell scripting 
• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo
  
  

Interpersonal skills:

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact.
• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.
• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Perks of working at Wrike 

• 25 days of holidays
• Sick leave compensation
• Cafeteria bonuses (Benefit plus)
• Private healthcare membership (Canadian Medical)
• Meal vouchers 220 CZK / working day
• Pension plan
• Mobile tariffs
• „Lítačka” transportation annual coupon reimbursement
• Multisport card 
• Parental leave

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

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Who Is Wrike and Our Culture

Our persona 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.