Associate, Social Community Management

WeightWatchers is a global digital health company. 

We are the #1 doctor-recommended – and most clinically studied – behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives.

As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.

WeightWatchers has embraced technology, with our mobile app now the  primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater.

Who We Are 

 At WeightWatchers, the Global Marketing team this team is composed of many different arms that work cross functionally to spread the word and promote our company as well as our services and offerings. From performance and brand to product, licensing and communications they all have a tangible impact on the business and our growth. Looking for a strategic and highly engaged Associate, Social Community Management to join WW's growing social media team! 

What You’ll Do

This role is responsible for building, nurturing, and managing vibrant communities across WW  Owned & Operated social channels. This role will be the moving voice of the brand in real time — engaging with the online community, strengthening loyalty, and driving conversation. 

• Monitor and respond to comments, Instagram Stories, DMs, approved-celebrity/influencer posts, and brand mentions across Instagram, X, and TikTok. 
• Cultivate community relationships through timely, thoughtful, and on-brand communication 
• Identify and engage with UGC, brand advocates, influencers, and relevant cultural moments 
• Partner with the content team to surface insights and feedback from the community 
• Assist with community-driven campaign initiatives such as “comment-to-recieve” activations, Q&As, or surveys 
• Maintain daily/weekly reporting on community sentiment/health, response rates, and engagement insights 
• Stay in-the-know on platform trends, algorithm changes, and best practices for engagement 

Who You Are

Preferred Qualifications: 

• 3-5 years of experience in social media (Instagram, X, Tiktok) or community management for a brand 
• Excellent written communication 
• Strong understanding of major social platforms and engagement dynamics 
• Ability to thrive in fast-paced reactive environments 
• Comfortable using SproutSocial’s social listening or community management tools 
• Passion for internet culture, food/health/wellness, brand storytelling, and building inclusive digital spaces 

Nice to Have:

• Experience with influencer engagement or UGC curation 
• Familiarity in lifestyle, entertainment industries 

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well.  We encourage our employees to come into the office 1-2 days/week.

It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.