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Senior Operations Manager

Who We Are

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.
 
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.
 

About the Opportunity
What You’ll Be Doing:

  • Collateral/Margin Operations including margin processing, ensuring margin calls are issued prior to the deadline agreed with business units, portfolio monitoring, dispute resolution, optimization, timely client reporting and new client onboarding.
  • Trading Operations includes serving as the primary point of contact for clients to address operational issues related to trade processing, booking, settlements, corporate actions, queries, and problem resolution. Ensure timely and accurate processing of all trade transactions per established procedures and regulatory requirements. Generate and distribute timely operational reports and metrics to provide visibility into breaks, risks, and business performance.
  • Maintain documentation of all trading businesses and related procedures
  • Design and maintain the operation policy for trading businesses.
  • Portfolio Reconciliation includes performing daily, weekly, and monthly reconciliations across front, middle, and back office systems. Identify and escalate breaks, ensuring data integrity
Other responsibilities
  • Continuously identify opportunities to improve processes, reduce risks, eliminate repetitive tasks, and enhance workflows.
  • Lead operational initiatives including new system implementations, product rollouts, and process optimization.
  • Collaborate cross-functionally (Liquidity, Credit, Counterpart Risk, Finance, Asset, Product, Engineering, Sales and Trading teams) to resolve operational issues, respond to urgent needs, and identify solutions.
What We Look For In You:
  • Bachelor’s degree with relevant experience in financial services.
  • Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
  • Self-driven quality and able to work under pressure with uncompromised integrity.
  • Strong organizational skills as well as the ability to effectively manage competing priorities.
  • Your confidence is balanced by a sense of humility and enjoy working as part of a global high-performance team.
  • Ability to work collaboratively with global members of the institutions team and the cross-functional teams.
  • Evidence of experience working within Financial Services with exposure to OTC derivatives.

 

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