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Promise Engine Specialist

São Paulo, Brazil

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the role

As a Promise Engine Specialist, you will play a key role in monitoring and improving service level performance across multiple markets using BEES. This role sits at the intersection of data analysis, business performance, and cross-market collaboration, supporting the continuous improvement of our order fulfillment and inventory management processes.

You will work closely with different Business Units across Latin America, analyzing key service level indicators and translating insights into actions that drive better operational performance. This role requires someone comfortable working with data, building insights, and communicating results clearly to stakeholders across different countries.

Over time, the role evolves from deep performance analysis to leading performance discussions and improvement initiatives with the markets.

What you’ll do

  • Monitor and analyze daily Service Level KPIs, such as OTIF, NPS, and platform uptime.
  • Track and evaluate performance across multiple Business Units, including Brazil, Mexico, Peru, and Paraguay.
  • Build and maintain performance tracking using Excel and Power BI dashboards.
  • Translate data insights into clear reports and presentations for stakeholders and leadership.
  • Lead regular performance discussions with Business Units to review results and identify improvement opportunities.
  • Develop and implement initiatives to improve Distribution Service Loss (DSL) and platform uptime.
  • Build business cases and support the testing of operational solutions, including replenishment and forecasting algorithms.
  • Collaborate with data and product teams to validate solutions and ensure continuous improvements in service level performance.
  • Proactively engage with stakeholders across markets to identify operational challenges and improvement opportunities.

What you’ll need

  • Bachelor’s degree in any field.
  • Strong proficiency in Excel and Power BI for data analysis and performance tracking.
  • Experience working with performance KPIs, ideally related to service level, operations, or supply chain.
  • Understanding of inventory management concepts and operational performance metrics (such as OTIF or NPS).
  • Experience preparing structured presentations and reports (PowerPoint) for stakeholders.
  • Fluent English (required for cross-market collaboration).
  • Spanish is a plus, as several Business Units are Spanish-speaking.
  • Strong communication and stakeholder management skills.
  • Ability to translate data into actionable insights.
  • Proactive mindset with the ability to build relationships across different teams and markets.
  • Strong prioritization skills and ability to drive impact in a cross-functional environment.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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