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Senior UX Writer

Campinas, Brazil

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the Role  

As a UX Writer at BEES, you will be part of the team responsible for the concept and creation of B2B solutions focused on the Customer Support user experience and the creation of interfaces that connect BEES with our customers. You will be working closely with fellow product designers, product management, engineering teams, and stakeholders to bring BEES products to life through delightful and effective product experiences. BEES is seeking a user-centric and data-driven UX writer to oversee our organization’s consumer-facing UX writing strategy, research, and execution. You will work with and support teams responsible for the concept and creation of all BEES apps and products and report to the UX Writing and Localization Manager. 

What you'll do:

  • Ownership:Be responsible for the creation of copy within BEES projects and ensure consistency across all the products. 
  • Execution: Turn technical and complex copy into clear and concise copy.
  • Organization:Maintain guidelines and style guides that include tone of voice. 
  • Analysis: Understand data and how to use it for content strategy.
  • Collaboration: Work with different stakeholders to ensure the copy and strategy is aligned with overall company goals.
  • Strategy:Understand key product strategy metrics tying them into your content strategy. 
  • Writing process: Test copy ideas to best support and guide our users. 

What you'll need:

  • Bachelor’s degree.
  • Excellent written & verbal communication and presentation skills (in English).
  •  Experience delivering end-to-end digital products within a cross-functional, iterative team environment that leverages quantitative and qualitative measurement. 
  • Demonstratedability to think at a high level about product strategy but also act tactically with speed and precision. 
  • Your experience across a range of design thinking approaches and methodologies allows your team to quickly discover the right answer to user problems.
  • The ability to craft copy in a variety of different formats, from microcopy to long-form.
  • Ability to manage and contribute to multiple projects concurrently without missing a beat.
  • Accuracy and attention to detail when delivering copy and guidelines.
  • Possess an understanding of content strategy and how that relates to business strategy and delivery copy that promotes this relationship. 
  • Ability to manage and contribute to multiple projects concurrently without missing a beat.
  • Experience leveraging AI tools to enhance UX writing workflows, improve content quality, and increase efficiency, while knowing when to rely on your own expertise to create the best experience for users.

Bonus points: 

  • Experience with working on products that encompass multiple languages. 
  • Fluent Spanish.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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