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Sr Systems Support Engineer - Req 2451

India

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Title: Senior Systems Engineer
Company: Altera Digital Health
Location: Pune, India (Hybrid – 3 days/week Work From Office)
Job Type: Full-time
Shift: 24x7 Rotational Shifts

About Altera Digital Health

Altera Digital Health is a global innovator in healthcare technology, focused on delivering intelligent solutions that improve patient care and operational efficiency. We empower healthcare professionals with the tools and insights needed to thrive in a digitally connected ecosystem.

Position Overview

We are seeking a highly skilled and motivated Senior Systems Engineer to join our IT Operations team. The ideal candidate will have a strong background in Windows Server Administration, hands-on experience with WSUS, SCCM, and Intune, and a passion for delivering reliable infrastructure support. This role requires excellent communication skills, a proactive approach to problem-solving, and a willingness to work in 24x7 rotational shifts in a hybrid setup.

Key Responsibilities

  • Administer, maintain, and troubleshoot Windows Server environments (minimum 5 years of experience required).
  • Manage and support WSUS, SCCM, and Intune (minimum 4 years of hands-on experience).
  • Diagnose and resolve server performance issues with strong technical expertise.
  • Develop and maintain scripts using PowerShell for automation and monitoring.
  • Create detailed reports and standard operating procedures (SOPs) as part of documentation.
  • Collaborate with cross-functional teams to ensure system stability and security.
  • Support foundational information security initiatives.
  • Communicate effectively with technical and non-technical stakeholders.
  • Understanding of cloud technologies (preferred).

Required Qualifications & Skills

  • Proven experience in Windows Server Administration
  • Proficiency in PowerShell scripting
  • Hands-on expertise in WSUS, SCCM, and Intune
  • Strong troubleshooting and analytical skills for server performance issues
  • Effective verbal and written communication skills
  • Foundational knowledge of Information Security
  • Ability to create reports and document SOPs
  • Bachelor’s degree (preferred)
  • 5+ years of relevant experience

Preferred Qualifications

  • Graduate from an accredited university
  • Familiarity with cloud platforms (Azure, AWS, etc.)

Work Environment

  • Hybrid work model: 3 days/week in Pune office
  • 24x7 rotational shifts

 

 

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

 

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