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Director, Brand Operations

New York - Remote

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

  • A new homeowner turns to Angi every second
  • Our network has 150,000+ skilled pros in 50+ service categories
  • 150,000,000+ projects brought to Angi (and counting)

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. 

For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. 

We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods.

Angi is an amazing place to call home. We can’t wait to welcome you.

The Role: 

As Director of Brand Operations, you’ll be the architect of our creative engine—leading processes, systems, and execution to scale our social content, influencer reach, PR initiatives, integrated campaigns, and more. From trend-driven social videos to trade shows, you’ll ensure the brand team runs seamlessly. Managing two direct reports, you’ll drive collaboration, optimize workflows, and roll up your sleeves when needed to get the job done.

What You’ll Do:

  • Scale Social Content: Build processes to grow social media output, partnering with our creative team to deliver high-volume, engaging content for organic and paid channels.
  • Extend Our Reach: Streamline workflows that connect social efforts with influencer partnerships, PR, and media opportunities for maximum impact.
  • Operationalize Campaigns: Develop processes to align campaigns across channels—social, PR, email, TV, digital, and offline.
  • Oversee B2B Events Marketing: Oversee dozens of small events and several large trade shows annually, driving engagement with home services pros across the country.
  • Build Systems That Scale: Oversee tools like project management platforms and digital asset management systems (DAMs) to optimize creative workflows.
  • Shape Production Capabilities: Expand video production capacity in-house while managing external partners to meet organic and paid content demands.
  • Lead & Mentor: Manage and coach two direct reports, fostering a culture of accountability, creativity, and efficiency.
  • Collaborate Cross-Functionally: Prioritize requests, allocate resources, and keep projects on track across teams.
  • Streamline Operations: Identify bottlenecks, refine processes, and ensure creative work is delivered efficiently and effectively.

What You Bring:

  • Creative Operations Expertise: Proven success in scaling creative teams and processes.
  • Video Production Know-How: Deep experience with video production for social (organic and paid), including building in-house capabilities and managing vendors.
  • Systems Knowledge: Familiarity with tools like DAMs and project management platforms to optimize operations.
  • Social Fluency: Experience scaling social content, influencer programs, and connecting them to broader initiatives.
  • Leadership Skills: A track record of managing high-performing teams with a hands-on, problem-solving mindset.
  • Collaboration Chops: Exceptional ability to align cross-functional teams and drive clear communication.

Preferred Qualifications:

  • 5-8 years in creative operations, brand management, or production; 3+ years in leadership roles.
  • Proven experience scaling video production teams and implementing tools like DAMs.
  • Experience working with in-house creative and cross-functional marketing teams.

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

  • The salary band for this position ranges from $130,000-$185,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 
  • This position will be eligible for a competitive year end performance bonus & equity package. 
  • Full medical, dental, vision package to fit your needs 
  • Flexible vacation policy; work hard and take time when you need it 
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Remote

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Angi Voluntary Demographics

At Angi, we strive to make our services universally available & easily accessible for every home. Similarly, within our workplace, we value diversity and continually work to create an environment where everyone, regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation feels included and impactful in our mission to change the way home services are purchased and served around the world.
 
In order to help us identify areas for improvement in our recruitment funnel as it relates to diversity, we have listed a set of voluntary demographic questions below that will be used in aggregate only. Your choice to answer these questions, or not, will not be considered in any way in the hiring process, the hiring decision, or thereafter. Any information that you do provide will be recorded and maintained in a confidential file and will not be connected to your specific application.
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