Medical Assistant/Phlebotomist
About Apex Skin:
We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.
Apex Clinical Research Center, in partnership with Apex Skin, is a rapidly growing clinical research organization committed to advancing medical research while delivering exceptional patient experiences. We are seeking a Research Medical Assistant / Phlebotomist to support the coordination, implementation, and execution of clinical research projects.
This role assists the Research Department in maintaining regulatory compliance, supporting study participants, performing protocol-required clinical procedures, and ensuring accurate documentation in accordance with IRB-approved protocols, Sponsor requirements, and Good Clinical Practice (GCP) standards.
Schedule:
- Full-time, Monday through Friday
- Hybrid schedule: 8:00 AM – 5:00 PM (subject to change based on study and site needs)
- May require travel between Apex clinical research sites
Essential Functions:
- Assist with the coordination, implementation, and conduct of research projects while ensuring strict adherence to study protocols and regulatory requirements
- Maintain regulatory documents and study binders, including support for IRB submissions and communication with the study team
- Communicate with sponsors, monitors, and research personnel to ensure compliance with all study requirements
- Collaborate with the study team to schedule site selection visits, site initiation visits, monitoring visits, webinars, and close-out visits
- Complete regulatory documentation, source documentation, and data entry accurately and in a timely manner
- Assist in the recruitment of potential study participants, including prescreening, chart review, patient intake interviews, and phone outreach as directed
- Perform and maintain clinical competencies including phlebotomy, vital signs, ECGs, point-of-care testing, photography, and other protocol-required procedures
- Support the informed consent process and ensure proper documentation under the direction of the study team
- Assist in preparation for audits, monitoring visits, and sponsor site evaluations
- Support the development and maintenance of research tracking tools such as spreadsheets, records, and CTMS systems
- Perform additional duties as assigned
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
- High school diploma, Associate degree, or Bachelor’s degree required
- One to two years of experience in a clinical or healthcare environment
- Strong organizational and computer skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively within a research team
- Demonstrated attention to detail and ability to manage multiple responsibilities
Career Growth Opportunities
Motivated Research Medical Assistant / Phlebotomist may pursue:
- Clinical Coordinator
- Laboratory Lead or Supervisor
- Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy
Physical Requirements & Work Environment
- Prolonged periods of sitting with periodic standing and walking
- Frequent use of hands and fingers for documentation, computer entry, and clinical procedures
- Ability to lift and transport up to 30 pounds
- Visual acuity sufficient to review medical records, lab data, and electronic systems
- Work is performed in a clinical research environment with direct patient interaction
- Exposure to biological specimens, laboratory equipment, and clinical testing materials
- Requires strict adherence to IRB, GCP, HIPAA, OSHA, and Apex safety standards
- May require multitasking in a deadline-driven research setting
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin’s employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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