Vice President, Strategy & Insights

Austin, TX

 

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Vice President of Strategic Insights is responsible for delivering high-impact strategic insights for a global, multi-product, SaaS company.

This is a hybrid role in Austin, Texas (Tuesday, Wednesday, Thursday in office). 

What will you be doing?

  • Collaboration with all various departments, including across products
  • Provide leadership and guidance to product employees
  • Cross-product Strategy
  • Building and growing an analytics and insights capability to serve the cross-product focus

What are we looking for?

  • Bachelor’s degree required, MBA or advanced degree preferred
  • Ability to gather data from the market and customers to analytically determine business priorities
  • Ability to work across multiple teams to ensure end results 
  • Ability to work in a fast-paced environment
  • Strategic Thinking
    • Demonstrates a clear understanding of how changes in competitors, clients, regulatory decisions and market segments affect Auctane‘s business.
    • Translates broad corporate strategies into clear, specific objectives and plans.
    • Creates plans that address specific business objectives or challenges.
    • Think two - three years ahead.
  • Team Building and Leadership
    • Proven success at building, developing, inspiring, and retaining a high-performing team of competitive minded professionals in a fast-paced, collaborative global environment. Systematically develops employees through stretch assignments with specific development goals.

  • Additional Management Responsibilities:

    • Performance Management: setting and managing goals, on-going coaching, corrective action, annual reviews, rewards/recognition, and team/individual development
    • Employee Life Cycle Management: headcount forecasting, job descriptions, recruiting/hiring, termination 
    • Governance: ensuring compliance to company policy/practice (e.g. attendance, behavior, workplace attire), ensuring compliance to employment law (e.g. time keeping, anti-harassment and diversity)
    • Leadership: ensures availability to staff, team building, building rapport with individuals, encouraging strong collaborative relationships between individuals and departments, facilitating a healthy work/life mix, solicits and applies feedback (internal and external to team), self-improvement as a leader/manager of people
    • Culture Ambassador: proactively demonstrate and cultivate a culture of cooperative collaboration, strong work ethic, solutions-orientation, quality focus, results-orientation,  relaxed/enjoyable atmosphere, team- and individual- celebration, and company/product pride

What will make you stand out?

  • Five or more (5+) years of Ecommerce experience is preferred.
  • Familiarity with global technology and e-commerce platforms.
  • Tech or Financial Services Experience

The Tech

  • Google Workspace suite

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
  • 🌅 We offer 12 paid holidays for all of our US employees!
  • 💰401k employer matching program – because your future deserves a friendly boost!
  • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
  • 💪🏽We offer gym discounts to help you stay fit and healthy!
  • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
  • 🔗 Employee Referral Program! We reward employees helping us find top talent!
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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