New

HR Generalist (Contract - 6 months)

Austin, TX

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

We are seeking a dynamic and detail-oriented HR Generalist to provide comprehensive HR support across multiple functions. This role will act as a key resource for first-line managers, assist with employee relations, oversee offboarding, and support various HR initiatives, including immigration, policy coordination, and data analytics.

This position is hybrid (3 days per week in office) and is located in Austin, Texas.

About the team

The Global People Team at Auctane is dedicated to serving the needs of the business and the team members who keep it running. As a team, we work across employee relations, talent acquisition, HR operations, talent management, health and welfare benefits, HRIS, compensation, worker’s compensation, performance management, learning and development, and project management. Though we’re a fast-moving team with a lot of responsibilities, we work together to ensure that every aspect of an employee’s experience is thoughtfully considered and weighed against the values of the organization. We support five offices located in Poland, Spain, UK, Australia, and the USA.

What will you be doing?

Generalist HR Support

  • Serve as the first point of contact for first-line managers, addressing HR-related questions and guiding them on policies and best practices.
  • Assist in employee relations (ER) cases by gathering data, documenting concerns, and escalating when necessary.
  • Provide HR data analytics and reporting support to help drive informed decision-making.

Offboarding & Policy Coordination

  • Own the offboarding process, ensuring smooth transitions, compliance, and communication with key stakeholders.
  • Coordinate updates and maintenance of the employee handbook to ensure alignment with company policies and legal requirements.

Immigration & Compliance

  • Assist in immigration-related processes, including documentation tracking and coordination with legal counsel.
  • Ensure compliance with company policies and regulatory requirements.

Office Hours & Ad Hoc HR Support

  • Host regular office hours to address HR-related questions and provide guidance to employees.
  • Manage various HR data-related tasks, including data entry, audits, and research on industry trends.

What are we looking for?

  • Experience: 2+ years in an HR Generalist or similar role, with exposure to employee relations, policy coordination, and HR analytics.
  • Skills: Strong data management, research, and analytical abilities; excellent problem-solving and communication skills.
  • Knowledge: Familiarity with HR policies, employment laws, immigration processes, and offboarding best practices.

The Tech

  • Proficiency in HRIS systems
  • Excel
  • Data reporting tools are a plus

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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