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Benefits Specialist

New York, New York

Who We Are

Authentic is a unified platform that integrates M&A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world’s largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores and shop-in-shops and 400,000 points of sale. Authentic transforms brands by delivering powerful storytelling, compelling content, innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media

 Why Authentic

 You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

What You’ll Do

As the Benefits Specialist, you will join as a critical member of the People Operations and Total Rewards team, overseeing the day-to-day administration of our US employee benefit programs. You will be responsible for managing the administration of all aspects of employee benefits, including health, retirement, wellness, and leave programs. This role will partner closely with HR, payroll, and external vendors to ensure seamless benefits delivery.

What you’ll be working on:

  • Oversee the daily operations of US employee benefits programs including health insurance, dental and vision plans, life insurance, disability benefits, 401(k) plans, leave administration, and wellness programs. This includes:
    • Provide guidance and support to employees regarding their benefits, answer questions, resolve issues, and facilitate benefit enrollments and changes.
    • Ensure that benefits programs comply with all applicable laws and regulations, including ERISA, COBRA, HIPAA, and ACA. Maintain up-to-date knowledge of legal requirements and trends.
    • Coordinate with external vendors and benefits providers to manage contracts, negotiate terms, and resolve service issues. Ensure timely and accurate processing of invoices and payments.
    • Develop and distribute benefits of communications to employees, including plan summaries, enrollment materials, and policy changes.
    • Conduct benefits orientations for new hires and informational sessions as needed.
    • Maintain accurate and up-to-date benefits records in HRIS systems. Ensure data integrity and confidentiality. Generate reports and analyze data to support decision-making.
    • Plan and execute the annual open enrollment process, including preparation of materials, system updates, employee communications, and troubleshooting.
    • Investigate and resolve complex benefits issues, escalating to higher levels as necessary. Serve as the primary point of contact for employee benefits inquiries and complaints.
  • Partner with People & Culture leads in EMEIA and APAC to compile and maintain documentation of the benefits offered in each country to identify areas in which we can create consistency across locations
  • Support regional teams in exploring benefit plan changes, employee communications, and other needs specific to their location
  • Stay abreast of benefits trends that would support Authentic’s employer value proposition
  • Other projects, as needed

Must Haves:

  • Bachelor’s degree in human resources, Business Administration, Psychology, or a related field is preferred; or experience equivalent.
  • Minimum of 3 years of experience in benefits administration or a related HR role. Experience with HRIS/HCM and benefit management systems is required.
  • Track record of ensuring adherence to HIPAA regulations and safeguarding protected health information
  • Experience with system/technology implementations
  • Strong knowledge of employee benefits, laws and regulations.
  • Excellent time-management skills and proficiency in Microsoft Suite.
  • Ability to handle sensitive information with confidentiality and professionalism through a detail-oriented approach, leading with empathy.
  • Demonstrated “customer service” mindset, balancing strategic thinking and empathy to ensure employees are able to maximize their benefits and have the support they need
  • Creative problem-solver with sound judgment and critical thinking.
  • Ability to maintain confidentiality and discretion on sensitive matters.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to be detail-oriented without losing sight of the big picture.
  • Ability to drive results and develop a track record for meeting and exceeding goals.
 

Primary Location Salary Range:

$85,000 - $105,000

Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com

To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here:

https://www.authentic.com/privacy-policy

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