Fullstack Software Engineer III, Seat Growth & Retention

WHAT IS BOX? 

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI. 

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU?

The Seat Growth & Retention team is a newly formed, high-impact group dedicated to increasing active users within existing customer accounts. We focus on building innovative tools and features that encourage customers to add more users and licenses. Additionally, we develop monitoring systems that use usage data to identify accounts at risk of churn. Our work directly supports driving user adoption and long-term customer success.

We are seeking a skilled Backend or Fullstack Software Engineer passionate about solving complex challenges in a fast-paced environment. You will design scalable backend systems to track key metrics like seat growth and churn rate, collaborate closely with cross-functional teams, and help build features that drive business growth. This role offers an exciting opportunity to make a direct impact on company revenue while working alongside a small, talented, and collaborative team.

WHAT YOU'LL DO?

• Attend and engage in weekly stand ups, team meetings, manager 1:1s
• Work collaboratively with other engineers, team members and across teams (Poland & USA) on supporting, improving and adding new features to Activity Management
• Partner with product to scope new features, provide project estimates and milestones to inform quarterly commitments
• Plan and effectively execute on project and quarterly deliverables.
• Provide input in implementing standards across all product teams at Box
• Participate in production on-call rotation with your team members
• Clearly communicate complex problems and technical concepts to both engineers and non-engineers and can break down complex requirements into step
• Write/review quality, testable, maintainable, and well-documented code
• Triage bugs and resolve issues that may arise during on call
• Play a role in developing and fostering Box culture
• Represent Box Poland internally and externally
• Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.

WHO YOU ARE?

• 3+ years of professional software development experience with an understanding of best practices
• Experience in developing front-end applications using: React (or comparable modern JavaScript frameworks)
• Experience with writing tests using Jest and Cypress
• Deep understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching)
• Assess, communicate and complete project milestones with manager and team members in a time sensitive manner 
• Must speak English proficiently

PERCENTAGE OF TIME SPENT

• 55% coding
• 10% documentation
• 20% bug fixes
• 15% meetings

TOOLS WE'RE USING

• Agile management - Scrum
• Issue tracking tool - Jira
• Knowledge repository - Confluence
• Code reviews - GitHubEntreprise
• Version control system - GIT

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice. 

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