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Technical Program Manager — Deprecation & Migration

Redmond, WA

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

 

In this role

You will lead the customer-facing deprecation of a legacy data connector/service. You’ll own proactive communications, coordinate issue management, and drive compliant migration paths by analyzing tenant-level usage and aligning alternatives across product/workload teams. You’ll build lightweight dashboards to track progress and risks, keep messaging consistent, and prevent bespoke/private APIs—ensuring a unified, scalable transition for enterprise customers.

Responsibilities

  • Plan and run the end-to-end deprecation program: milestones, risks, status, and executive readouts.

  • Lead customer communications for strategic tenants: sequence outreach, gather feedback, and “soft-land” the change.

  • Own customer notification strategy (e.g., customer portal/message center equivalents) with ≥6-month notice and clear CTAs.

  • Serve as first-line triage for FAQs/issues; route and track escalations to resolution with defined SLAs.

  • Analyze tenant-specific usage and pipelines to recommend migration paths by dataset/workload (files, collaboration, mail, identity, etc.).

  • Align with product/workload owners to document supported alternatives (public APIs, in-product exports, premium/paid APIs).

  • Enforce deprecation policy compliance across Privacy, Legal, Compliance, and Security requirements for third-party-facing features.

  • Document and operationalize the deprecation workflow: auditing, data governance, evidence collection, and migration commitments.

  • Coordinate partner/internal teams (analytics platforms, app frameworks, work management, employee-experience tools) to avoid one-off/private APIs.

  • Build and maintain basic Power BI (or equivalent) dashboards to track adoption, migration progress, risks, and gaps.

  • Maintain a single source of truth for messaging, FAQs, runbooks, and customer status; prevent fragmented guidance.

  • Report measurable status to leadership: coverage %, tenant risk tiers, top blocking issues, ETA to completion.

Qualifications (Required)

  • Bachelor’s degree in engineering or related field, or equivalent practical experience.

  • Experience running technical deprecations, migrations, or large change initiatives for enterprise customers.

  • Strong program/project management skills: planning, RAID management, dependency tracking, executive communication.

  • Ability to explain technical/data-engineering topics (APIs, data pipelines, identity/authorization) to non-technical audiences.

  • Hands-on with building and maintaining basic dashboards and reports (Power BI or similar).

  • Data analysis skills to identify usage patterns, trends, and gaps; comfort with queries and metrics definitions.

  • Proven stakeholder management across cross-functional product, engineering, privacy/compliance, and support teams.

  • Clear written/verbal communication: customer updates, FAQs, runbooks, decision logs, and status reporting.

  • Discipline to avoid bespoke/private API workarounds; ability to drive toward scalable, policy-compliant solutions.

Preferred Qualifications

  • Prior ownership of a customer-facing service deprecation at enterprise scale (thousands of tenants or users).

  • Familiarity with public API governance, throttling/quotas, and migration to supported SDKs/endpoints.

  • Understanding of collaboration/file, messaging, directory/identity, and analytics workloads and their cross-domain dependencies.

  • Experience aligning multiple product/workload teams on a single migration playbook and customer comms plan.

  • Proficiency with Power BI data modeling (DAX/Power Query) or similar tooling; comfort defining KPIs and SLAs.

  • Exposure to privacy, compliance, and data-governance frameworks in regulated environments.

  • Certifications in project/change management (e.g., PMP, Scrum, Prosci) are a plus.

  • Ability to create concise executive briefs and customer-ready artifacts (FAQ, migration guides, decision matrices)

 

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $90,000 to $100,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

  • Medical, dental, and vision coverage 
  • Flexible Spending Account 
  • 401k program 
  • Competitive PTO offerings 
  • Parental Leave 
  • Opportunities for professional growth and development 

Location: Redmond, WA

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