Creative Director

Kennett Square, Pennsylvania

Job Summary:

Chatham Financial, an independent capital markets solutions firm, is seeking a Creative Director to lead the creative vision, execution, and long-term market impact of our brand, ensuring its impact scales across marketing, sales, product, UX/UI, and client-facing advisory teams. 

This role requires a strategic, hands-on creative leader who can shepherd a transformational rebrand launch, drive high-quality creative output, and leverage AI, emerging technologies, automation, and vendor partnerships to create a scalable and efficient brand system. The ideal candidate brings experience in high-growth, sophisticated B2B financial services, fintech, or professional services environments and has a proven track record of translating business strategy into compelling creative and brand experiences.

 

Duties and Responsibilities:

Chatham is committed to providing reasonable accommodations to qualified individuals with disabilities, so all essential job functions can be performed with or without accommodation.

Brand Development & Strategy

  • Lead the execution of the firm’s brand transformation and ongoing evolution, ensuring alignment with business strategy, client needs, and market positioning.
  • Define and maintain brand guidelines, voice, and visual identity across all channels.
  • Implement scalable brand governance that enables marketing, sales, product, and advisory teams to maintain consistency in client-facing materials.
  • Ensure brand execution is future-proofed by incorporating AI-driven content creation, automation, and digital-first design thinking.

Creative Leadership & Execution

  • Direct and manage the development of high-quality creative assets across digital, print, video, and experiential formats.
  • Oversee internal and external creative resources, including designers, videographers, agencies, and contractors.
  • Guide creative production for web, social, email, presentations, pitch materials, and event experiences.
  • Establish a scalable visual creation model, leveraging AI tools, templates, and automation to streamline production while maintaining brand integrity.

Cross-Functional Collaboration & Enablement

  • Partner with marketing, sales, product, UX/UI, and client-facing advisory teams to deliver brand-aligned, high-impact materials and user experiences that support business objectives.
  • Work closely with digital and UX teams to enhance the firm’s public website, client product, and comprehensive digital experience.
  • Develop brand systems, toolkits, and frameworks that empower non-marketing teams to create compliant, on-brand materials efficiently.
  • Ensure creative strategies support demand generation, product marketing, thought leadership, and client engagement efforts at scale.

Technology & AI Integration

  • Evaluate and integrate AI-powered design, content, and automation tools to enhance creative output, efficiency, and personalization.
  • Leverage AI and data insights to optimize brand engagement, asset performance, and creative distribution.
  • Identify and implement technology workflow improvements to increase efficiency without sacrificing quality.

Vendor & Agency Management

  • Manage relationships with creative agencies, freelancers, and vendors to ensure high-quality, cost-effective, and scalable execution.
  • Develop and oversee RFPs, contracts, and performance metrics for external partners.
  • Balance internal vs. outsourced creative work, ensuring agility while maintaining strategic brand control.

Creative Operations & Governance

  • Build scalable processes for creative development, asset management, and workflow optimization.
  • Develop creative production efficiencies that balance speed, quality, and cost-effectiveness.
  • Establish brand training and governance for internal teams, ensuring proper usage of brand assets and visual identity.
  • Define KPIs to measure creative impact on brand awareness, client engagement, and marketing performance.

 

 Required Skills and Abilities:

Systems & Technical Skills

  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro) or other related creative production software.
  • Familiarity with Figma, Sketch, or other UX/UI design tools.
  • Experience working within content management systems (CMS), marketing automation platforms, and digital asset management (DAM) tools and Microsoft SharePoint and Microsoft Office.
  • Understanding of brand governance in regulated environments is a plus.

Ideal Candidate Attributes

  • Strategic and hands-on: Can think big but also prioritize and execute at a high level.
  • Tech-savvy: Comfortable integrating AI tools to improve creative output and efficiency.
  • Strong collaborator: Works effectively across teams to enable marketing, sales, product, UX, and client advisory teams.
  • Operationally minded: Builds systems and processes that scale while maintaining creative excellence.
  • Detail-oriented and brand-obsessed: Maintains impeccable quality standards.
  • Adaptive and resilient: Thrives in fast-paced, high-growth environments

 

Education and Experience:

  • Bachelor’s degree; advanced degree a plus
  • 10+ years of brand, creative, or design leadership experience, preferably in B2B financial services, fintech, or professional services.
  • Proven success in large-scale rebrands, including digital, brand governance, and enterprise adoption.
  • Expertise in brand strategy, visual identity, creative storytelling within complex B2B environments.
  • Experience leading technology driven creative initiatives and integrating automation into creative workflows.
  • Strong experience managing agencies, vendors, and creative partnerships at scale.
  • Deep understanding of marketing, content, and demand generation strategies to drive engagement.

 

Physical Requirements

Chatham is committed to providing reasonable accommodations to qualified individuals with disabilities, so physical requirements can be performed with or without accommodation.

  1. Must be able to remain in a stationary position at least 70% of the time.
  2. Must be able to move about inside the office to access meeting rooms.
  3. Constantly operates a computer and other office productivity machinery, such as computer, copy machine, and printer.
  4. Must be able to communicate information and ideas so others will understand.
  5. Ability to work in a typical office environment with standard lighting, temperature, and noise levels.
  6. Ability to prioritize and manage time effectively to meet deadlines and perform job tasks efficiently.

Other duties

This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that may be required of the employee in this job. Activities, duties, and responsibilities may change at any time with or without notice.

 

About Chatham Financial:

Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries — handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visit chathamfinancial.com.

Chatham Financial is an equal opportunity employer.

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