Stone Installation Manager
SUMMARY/OBJECTIVE
This position provides administrative and technical support to the Installers at Construction Resources. Requires excellent customer service and good communication skills. A willingness to work in a team environment with the Operations Team is necessary. In addition, the Install Crew Manager role will be responsible for coaching and training Installers and Helpers.
Essential Functions
- Manage Installation Teams.
- Manage customer service issues as they relate to service, scheduling, and quality control.
- Manage Repair Schedule and Repairs Team members.
- Improve interface between Commercial Installation group and facilitate an efficient use of installation resources.
- Assist sales staff with scheduling information.
Additional Duties:
- Ensure completion sign offs for each job.
- Train Install Team on proper techniques
- Complete safety training and ensure safety compliance with Install Team
- Coordinate job status updates with Install Scheduler
- Trouble- shoot specific problems as they are assigned.
- Conduct scheduled meetings with Install Team to review processes and best practices
- Relay job information to SOPT and the Operations Team
Competencies/Skills/Abilities
- Must be well versed and experienced in the countertop manufacturing and installation
- High School diploma or equivalent
- Ability to work with staff at all levels, inside and outside of the organization
- Strong communication skills; ability to speak and write clearly. Understands confidentiality
- Strong customer service skills; enjoys solving problems
- Strong skills with MS Office; Word, Excel, Outlook, PowerPoint
- Work experience in both corporate and manufacturing environments would be helpful
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
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