Credit Analyst

Summary/Objective

We are seeking a dedicated and highly organized Credit Analyst to join our Credit and Collections team. The successful candidate will play a crucial role in managing and resolving customer accounts, handling collections, addressing billing discrepancies, and ensuring smooth communication across internal departments. The role involves a variety of tasks, including order releases, balancing accounts, addressing pricing discrepancies, managing payments, and maintaining customer relationships.

Essential Functions

• Conduct collection calls, generate monthly account statements, follow up on unpaid invoices, and reduce delinquency for assigned accounts.
• Handle customer service issues, process refunds, account adjustments, and ensure accurate payment reconciliation.
• Resolve billing discrepancies and work with relevant departments (sales, accounting) to correct issues.
• Review and release orders as needed.
• Assist with customer payment application for payments without remittance information.
• Process customer payments and manage COD accounts.
• Set up new accounts, pull credit reports, and submit credit requests for approval.
• Ensure that builders approve purchase orders and invoices for timely payment.
• Track payments via customer websites and liaise with builders to obtain payment approvals.
• Handle missing invoices and reprint them for customers for multiple business units.
• Investigate missing deposits and work with accounting to ensure deposits are correctly applied.

Competencies/Skills/Abilities

• Proven experience in collections, accounts receivable, or credit analysis.
• Strong communication skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work independently and manage multiple priorities effectively.

Work Environment

This job operates in a corporate environment

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note:  this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.